- Top Workplaces
- Leader Bank
Founded in 2002, Leader Bank is a Massachusetts-based entrepreneurial financial institution that approaches banking differently. The core tenets of Leader Bank include customer service, exemplary products, and innovation to meet the needs of its clients. Leader Bank’s best-in-class staff has been at the forefront of supporting the Bank’s rapid growth and customer-oriented solutions, as the Bank has continued to expand its commercial and retail products and solutions over the last two decades. Leader Bank is a committed corporate citizen and prides itself on partnering with and supporting philanthropic organizations.
Our purpose is obsessing over our clients – from earning their business to maintaining long-term relationships with them. We listen to our clients’ needs and through determined doggedness innovate our products and processes to improve the client experience. By listening to the individual goals of each client, Leader Bank adapts and improves to meet those needs.
By developing trusting, long-term relationships with our clients and meeting their needs through continuous innovation in the products and services we offer, Leader Bank will become synonymous with exemplary customer service and convenient, straightforward banking. Emphasis will always be placed on hiring and retaining team members who share our values and prioritize putting clients and the goals of the Bank first.
Leader Bank’s promise is to always maintain a personal touch with our clients while constantly looking for ways to enhance our existing products and processes to continuously improve upon the client experience. The Bank embraces the responsibility to provide first-rate service and support to the communities we serve and does so by understanding our clients’ objectives and delivering results.
- Our Values
- Regardless of the product or client in question, Leader Bank has been guided by the same core values since the Bank’s founding in 2002. We ensure that relentless dedication to our clients, teamwork, integrity, community involvement, and innovation guide our every action. These overarching values define who Leader Bank is and what makes us a true-community bank that prioritizes the client experience above all else.