- Top Workplaces
- Landmark Hotel Group
Landmark Hotel Group
Landmark Hotel Group is a dynamic and growing independent hotel management company, operating and developing hotels affiliated with premier brands such as Marriott, Hilton, Hyatt, InterContinental, and Choice Hotels. With an award-winning portfolio of 12 hotels and nearly 500 associates, LHG has established itself as a leading hospitality management company in Hampton Roads and the Outer Banks, NC.
Purpose
What We Believe
- People are Paramount -
Our success is driven by our people. We must create an environment promoting development, loyalty, trust and team spirit. If we take care of our people, they will take care of our guests.
- Unwavering Integrity -
We must be held to the highest ethical standards by conducting ourselves with honor, respect and fairness at all times.
- Consistent Quality -
We must be recognized for our clean, fresh and attractive facilities. Quality and safety are the responsibilities of every associate and we must take pride in all the services we provide.
- Service That Exceeds Expectations -
We must provide consistent, heart-felt service that exceeds expectations. We must deliver this service excellence in a friendly, enthusiastic, and professional manner at all times.
- People are Paramount -
Our success is driven by our people. We must create an environment promoting development, loyalty, trust and team spirit. If we take care of our people, they will take care of our guests.
- Unwavering Integrity -
We must be held to the highest ethical standards by conducting ourselves with honor, respect and fairness at all times.
- Consistent Quality -
We must be recognized for our clean, fresh and attractive facilities. Quality and safety are the responsibilities of every associate and we must take pride in all the services we provide.
- Service That Exceeds Expectations -
We must provide consistent, heart-felt service that exceeds expectations. We must deliver this service excellence in a friendly, enthusiastic, and professional manner at all times.
Vision
To be the benchmark of the hospitality industry by constantly exceeding the expectations of our guests, our associates and our financial stakeholders.
Mission
To deliver consistent, heart-felt service with an enthusiasm that makes our guests feel at home and appreciated.
Additional Culture Details
At Landmark, we recognize that our people are paramount, and we are committed to fostering a culture of engagement and appreciation. We invest in our team members through comprehensive associate engagement programs at both the property and corporate levels. Employee recognition is an integral part of our culture and includes appreciation luncheons, performance and retention bonuses, Employee of the Quarter awards, quarterly newsletter features, an annual family day picnic, a gala associate appreciation party, and paid opportunities for community service participation.
Recent Awards
Company Snapshots
