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Knoxville Utilities Board
Established in 1939, KUB is a municipal utility providing electric, natural gas, water and wastewater services to more than 450,000 customers in Knox and parts of seven surrounding counties in east Tennessee. KUB employees provide high quality service in all areas, with a Reliable Public Power Provider designation in its electric system; multiple awards for regulatory performance in its wastewater operations, and outstanding compliance records in its water and natural gas systems. KUB is also financially sound, as evidenced by its high-quality bond ratings. With the support of an appointed citizen board of Commissioners, KUB has developed the Century II program aimed at replacing and renewing infrastructure in all its utility systems so that they can continue to provide reliable service to customers for years to come.
KUB provides electric, natural gas, water and wastewater services to Knox and parts of seven surrounding counties in east Tennessee.
KUB exists to serve its customers, improving their quality of life by providing utility services that are safe, reliable and affordable.
Our mission is to act as good stewards of our communities’ resources: utility assets, customer dollars and the environment. We work to safeguard those resources and enhance their value for the people of the communities we serve and generations to come.
Additional Culture Details
KUB has a long history of service to this community. We recognize that our customers depend on us to keep the lights on, and keep the gas and water flowing. That sense of shared responsibility is a part of everything we do at KUB. It also provides for strong bonds among coworkers, and it is very common for employees to refer to KUB as a family. We look out for each other, we look out for our retirees who have provided long years of service to the community, and we look out for our neighbors. As a municipal utility we recognize that our job is to be good stewards for our community, and we work hard every day to live up to that expectation.
- We value the safety and well-being of our customers and employees.