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- Knight Office Solutions
Knight Office Solutions
Knight Office Solutions is an independent technology company offering printer/copier sales and support, managed IT services, and document workflow solutions. Founded in 1990, Knight serves customers throughout Central and South Texas, with offices in Austin, Corpus Christi, and San Antonio. The company enjoys a 95 Net Promoter Score, and has been named a San Antonio Express-News Top Workplace for each of the past nine years.
Purpose
Knight Office Solutions is an independent technology dealer offering printer/copier sales and support, managed IT services, and document workflow solutions.
Mission
We help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing.
Additional Culture Details
Knight Office Solutions employees are evaluated on their adherence to the company’s Culture Keys, 20 principles that seek to reinforce our commitment to integrity and customer service. Every employee is provided a pamphlet of the keys, as well an expanded workbook that is designed to help them identify ways to put the keys into practice within their unique role.
Each week, management promotes a different key, incorporating that week’s principle in department team meetings. During these meetings, managers and staff review the key and recognize employees who have demonstrated it well in recent weeks. The keys are also displayed prominently on monitors and posters throughout the office.
Each week, management promotes a different key, incorporating that week’s principle in department team meetings. During these meetings, managers and staff review the key and recognize employees who have demonstrated it well in recent weeks. The keys are also displayed prominently on monitors and posters throughout the office.
Values
- Deliver legendary customer service
- Do the little things--and the big things--that really make a difference. Can we address an issue today that will ensure a favorable outcome tomorrow? Create experiences that our customers will tell others about.
Recent Awards
Company Snapshots
