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Key Benefit Administrators
Key Benefit Administrators is one of the country's largest full-service employee benefits consulting administrators and provides high-quality, creative solutions in healthcare benefit administration, chronic disease management and wellness.
Purpose
Key Benefit Administrators is a full service employee benefits consulting administrator. Through our needs based approach, we are committed to the development of long term client relationships. We tailor products and services to meet the specific needs of our clients and maintain the highest level of customer service and satisfaction.
Mission
Our mission is “To create happy customers who renew by improving upon our successful track record of applying patented, proven, creative solutions to the reduction of healthcare costs while improving people’s health through high quality, cost-effective care.”
Additional Culture Details
The cornerstone organization of Key Family of Companies is the Third Party Administrator (TPA), Key Benefit Administrators. Larry Dust founded KBA in 1979 and greatly expanded the operation in 1995 with the acquisition of Employee Benefit Services which also does business as Key Benefit Administrators. Today, the Headquarters’ Operation of KBA is based in Indianapolis, IN and the National Service Center is located in Fort Mill, South Carolina. As a national leader in the administration of health and welfare benefits, KBA services corporations nationwide. KBA offers a hybrid work arrangement for the majority of our positions giving remote workers the option to come into the office as needed. We have a Care Committee that organizes employee events throughout the year, and we honor one employee at each main location with the annual Superior Customer Service Award and celebration. The most common word used to describe our culture is "family" which may be why a large number of our new hires come from existing employee referrals.
Values
- Deliver WOW Service
- Find ways to exceed expectations as we serve our customers, partners, brokers and fellow employees.
This customer focus is a major strategy for the success of the Company and we count on it to make us different
from our competitors. Everything we do, from solutions to processes, with the end goal being to create
happy customers who renew.
Recent Awards
Company Snapshots
