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- Intradiem
Intradiem
At Intradiem, we believe the best technology is technology that supports humans. We are the only people-first customer service solution that has a real,
long-lasting impact on your people, your customers, and your brand. We uncover, in real time, the untapped capacity in your contact center and give
you the ability to use that capacity where it has the most impact. Time for Training, coaching, and wellness breaks – at the right time, every time.
Automatic schedule updates. Call handling support. And with hard dollar savings that more than pay for itself. Intradiem: Contact center automation
designed by humans, for humans.
long-lasting impact on your people, your customers, and your brand. We uncover, in real time, the untapped capacity in your contact center and give
you the ability to use that capacity where it has the most impact. Time for Training, coaching, and wellness breaks – at the right time, every time.
Automatic schedule updates. Call handling support. And with hard dollar savings that more than pay for itself. Intradiem: Contact center automation
designed by humans, for humans.
Purpose
Intradiem technology supports hundreds of thousands of customer service agents for brand-name organizations across multiple business verticals.
Intelligent Automation powers hundreds of millions of automated actions and saves customers tens of millions each year. Intradiem takes a
“problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorpora... Read more
Intelligent Automation powers hundreds of millions of automated actions and saves customers tens of millions each year. Intradiem takes a
“problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorpora... Read more
Vision
Customer Service Reinvented. For Everyone.
Mission
To help our customers achieve more through automation.
Additional Culture Details
Great products can be emulated, service can be duplicated, but great people can't be replaced. We're a group of customer-obsessed, detail-oriented,
experienced professionals who put the needs of our communities and customers over our own. Intradiem isn't just about the paycheck—we're about
having the revolutionary spirit needed to change our communities and the world through the way we work and the way we give back. That ... Read more
experienced professionals who put the needs of our communities and customers over our own. Intradiem isn't just about the paycheck—we're about
having the revolutionary spirit needed to change our communities and the world through the way we work and the way we give back. That ... Read more
Values
- Revolutionary Spirit
- We are inspired to create a better world by living a culture of service to each other, to our customers, and to our community.
Headquarters
Marietta, GA
Employees
180 US Employees
Industry
Enterprise Software
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