- Top Workplaces
- InterContinental Miami
InterContinental Miami
Luxury Hotel Property
Purpose
True Hospitality for Everyone
At IHG'", our purpose is to create Great Hotels Guests Loved by delivering True Hospitality for everyone
True Hospitality is making everyone feel welcome and cared for, whoever and wherever they are. It means knowing people better than anyone else, and acting an it. It’s more than a friendIy hello
— it’s the special attention that follows, and the smile that changes their day. We’re a1ways a bout people, not just beds
Who we serve
Across our portfolio of brands we welcome guests for all occasions, and equally value our relationships witn our employees, hotel owners, investors and business partners
Where we plny
IHG is one of ihe world’s leading hotel Companies, serving millions of customers every year. At the end of 2016 we had over 5,100 hotels in more than 100 countries — with \,47O hotels opening soon
At IHG'", our purpose is to create Great Hotels Guests Loved by delivering True Hospitality for everyone
True Hospitality is making everyone feel welcome and cared for, whoever and wherever they are. It means knowing people better than anyone else, and acting an it. It’s more than a friendIy hello
— it’s the special attention that follows, and the smile that changes their day. We’re a1ways a bout people, not just beds
Who we serve
Across our portfolio of brands we welcome guests for all occasions, and equally value our relationships witn our employees, hotel owners, investors and business partners
Where we plny
IHG is one of ihe world’s leading hotel Companies, serving millions of customers every year. At the end of 2016 we had over 5,100 hotels in more than 100 countries — with \,47O hotels opening soon
Values
- Our Winning Ways
- Do The Right Thing, Show We Care, Aim Higher, Celebrate Difference, Work Better Together
We always do what we believe is right and have
the courage andconviction to put it into practice, even
when it might be easier
not to. We are honest and
straightforward and see
our decisions through.
• We keep our promises
and we don’t let people
down.
• We seek out the
facts and trust our
judgement.
• We take decisions even
when they’re difficult.
Show We Care
We want to be the company
that understands people’s
needs better than anyone
else in our industry. This
means being sensitive to
others, noticing the things
that matter and taking
responsibility for getting
things right.
• We treat people as
individuals.
• We look and listen for
the little things that
make a difference.
• We use our experience
to find new ways to
deliver great service.
AIM Higher
We aim to be acknowledged
leaders in our industry,
so we have built a team of
talented people who have
a real will to win. We strive for succes
Recent Awards
Company Snapshots
