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Interactions

Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions delivers significant cost savings and unprecedented customer experience for some of the largest brands in the world.... Read more

Purpose

Our team's dedicated to enabling our clients—and millions of their customers around the world—to get more done, without frustration.... Read more

Vision

We envision a world where every conversation between a brand and its customers is a productive and positive experience for both.... Read more

Mission

At Interactions, we turn frustrating experiences into productive conversations, using automation with a human touch.... Read more

Headquarters

Franklin, MA

Employees

450 US Employees

Industry

Managed Services & Outsourcing

Recent Awards

  • 2018