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Intact Technology

We empower IT leaders to deliver meaningful business outcomes through IT software consulting and managed services that are 100% risk-free, adoption-focused, and surprisingly simple.... Read more

Purpose

We empower IT leaders to deliver meaningful business outcomes through IT software consulting and managed services that are 100% risk-free, adoption-focused, and surprisingly simple.... Read more

Vision

We've evolved the traditional approach to consulting to be outcome-focused, including all the technical and non-technical elements required for our customers to deliver meaningful outcomes and be extraordinarily more successful than their industry peers.

Our top 2 KPIs as a business are customer success and employee satisfaction. We know fundamentally to achieve the level of service we promise our customers, we must continuously improve as an organization in service of our employees. When we do this well, our employees repeatedly wow our customers. It’s a cycle that benefits everyone. We regularly deploy team surveys to take the pulse of our organization throughout the year, and use this candid employee feedback to drive our decision-making.
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Mission

We are continuously innovating to address chronic industry issues and thus defining the future of IT consulting. In the early days of COVID-19, the technology research and advisory firm TSIA (Technology Services Industry Association) hosted a conference for technology vendors about the future of IT services. What was being described as the ‘future’ is the outcome-focused approach to consulting that we're already using today. Where other consulting companies promote continuous customer dependency, we promote enablement and self-sustained continuous improvement instead. We provide a more holistic approach to customer engagements firmly rooted in delivering meaningful business outcomes, and it’s working. Our customer Kevin D. at a large national bank said, “Everyone continues to step up to help us succeed...this is not something we see regularly, and it’s refreshing to finally have a good experience with a consulting company who delivers what they promise and then some.”... Read more

Additional Culture Details

Our evolved approach to traditional consulting begins with our hiring strategy. The most technical candidates do not always make the most effective consultants, so we seek out emotionally intelligent candidates with a growth mindset and voracious appetite to learn, rather than candidates with the most IT experience. Every other week we host lunch with a licensed counselor to promote confidence, balance, and mindfulness.... Read more

Values

Do what's right
Do the right thing always, never sacrifice our principles for profit.

Recent Awards

  • 2021
  • 2019
  • 2018
  • 2017

Company Snapshots

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