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Incident IQ
Atlanta-based Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help ticketing, facilities maintenance solutions, and more. Our mission is to revolutionize how school districts manage operational support activities in order to better serve students and support the core teaching and learning mission of modern K-12 school districts. The company’s Incident IQ Platform does this by giving time back to teachers who request services and helps preserve district resources for instruction by empowering the operational efficiency of key K-12 support teams. The iiQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on Incident IQ to manage and deliver mission-critical services.
Purpose
Incident IQ is committed to supporting teaching and learning by transforming technology support, asset management and services delivery to meet the needs of today’s K-12 schools.
Mission
Incident IQ is transforming K-12 workflows by digitizing service delivery to empower students, teachers, and support teams. From help desk ticketing and IT asset management to maintenance work orders and beyond, Incident IQ is revolutionizing the way school districts provide and manage services.