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IHG Hotels and Resorts

InterContinental Hotels Group is worldwide hotel company with over 5,000 hotels in over 100 countries. Our brands include the InterContinental, Regent Hotels, Six Senses Hotels, voco Hotels, Kimpton Hotels, Crowne Plaza, Holiday Inn, Holiday Inn Express, Candlewood Suites, Staybridge Suites, Atwell Suites, Hotel Indigo, avid Hotels, Even Hotels, and Hualuxe Hotels in China. Salt Lake City is home to the center of excellence which supports our reservations and customer care offices globally. Our teams work on systems, resources, training, testing & implementing best practices, as well as forecasting and monitoring contact volume and routing.... Read more

Purpose

True Hospitality for Good
This means striving to make a difference, every day, to our people, guests and communities, and protecting the beauty of the world around us.
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Vision

To create the exceptional guest experiences and owner returns needed to grow our brands in the industry’s most valuable markets and segments. Delivered through a culture that retains and attracts the best people and embraces opportunities to positively impact the world around us.... Read more

Mission

To build loved and trusted brands
Be customer centric in all we do
Create digital advantage
Care for our people, communities, and planet
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Additional Culture Details

At IHG Hotels and Resorts, we know that our world is extraordinary, and we wouldn’t be able to deliver any of this without our team members. As we head into the next chapter, we’ve also refreshed how we bring our culture to life. We’re committed to giving all of our colleagues Room to belong, Room to grow, and Room to make a difference. We work hard to create a culture of trust and accountability that allows each individual to achieve their maximum potential through continuous learning and personal growth. We believe our strong relationships bring us together and allow us to work better together, achieving much more together than we could do alone. While many speak of a work/life balance, we believe in helping each other achieve great lives and while work is a large part of this, we try to support each other on a broader scale. By living our Winning Ways, we help shape the community in which we work, making the world a better place through each interaction we have.... Read more

Awards

Top Workplaces Regional Awards

Company Snapshots