- Top Workplaces
- InterContinental IHG Hotels Cleveland Cluster
InterContinental IHG Hotels Cleveland Cluster
IHG Hotel Cleveland Cluster is proud to be recognized as a Top Workplace in Ohio, a testament to our commitment to creating a positive, inclusive, and empowering work environment. As a collective of world-renowned IHG brands—our Cluster of Hotels includes our luxury properties the InterContinental Hotel Cleveland, InterContinental Suites Hotel Cleveland, and our essential brand the Holiday Inn Cleveland Clinic. We prioritize our team members' well-being and professional growth, knowing that exceptional hospitality begins with a thriving workplace culture. This honor reflects our dedication to excellence not only in guest experience but also in employee satisfaction, innovation, and leadership. We are honored to serve the Cleveland community and beyond with passion, professionalism, and purpose.
Purpose
At the IHG Cleveland Cluster, our purpose is to deliver True Hospitality for Good, ensuring that every guest feels welcome, cared for, recognized, and respected. This commitment is at the heart of our operations, guiding us to create memorable experiences that positively impact our guests, colleagues, and communities.
Vision
Our vision is to become one of the world's great companies by consistently delivering exceptional hospitality experiences. We aim to achieve this by maintaining high standards across our portfolio of hotels, fostering a culture of inclusivity and respect, and continuously innovating to meet the evolving needs of our guests.
Mission
The mission of IHG Cleveland Cluster is to provide True Hospitality for everyone, making each guest feel welcome and valued. We strive to create an environment where our colleagues can thrive, our guests can relax, and our communities can prosper. Through our dedication to service excellence and community engagement, we aim to set the standard for hospitality in the Cleveland area.
Additional Culture Details
The IHG Cleveland Cluster fosters a vibrant and inclusive company culture that emphasizes employee well-being, professional growth, and a strong sense of community. Our culture is built on the foundation of IHG’s global values, known as the “Winning Ways”: We give our colleagues Room to Belong, Room to Grow, and Room to Make A Difference.
Values
- Do the Right Thing
- We always do what we believe is right and have the courage and conviction to put it into practice, even when it might be easier not to.
Company Snapshots
