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Hilton Reservation & Customer Care

In operations since 1955, Hilton Reservations & Customer Care is part of Hilton Worldwide. HRCC operates centers both domestically and internationally, 24 hours a day, taking over 34 million calls per year. HRCC handles inbound reservation sales calls for all Hilton Worldwide brands and provides customer service for the Hilton HHonors program as well as handling calls from our guests about their hotel experiences.
Our portfolio consists of well-known brands representing market leadership in their respective segments of the industry, whether its luxury or lifestyle brands to mid prices, extended stay or vacation ownership, Hilton has something for everyone. Hilton owns, manages and franchises hotel brands including The Waldorf Astoria Hotels and Resorts®, Conrad Hotels and Resorts®, Hilton®, Doubletree® Embassy®, Hilton Garden Inn®, Hampton, Homewood Suites®, Home2Suites by Hilton®, and Hilton Grand Vacations®.
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