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Heritage Bank
Heritage Bank is a hometown community bank serving Cincinnati and Northern Kentucky for more than 30 years. In 2021, the bank expanded its commercial services to the Miami Valley.
Consumer and business customers enjoy the personalized service associated with community banks alongside the digital tools necessary for convenient everyday banking. Heritage Bank is one of the 10 largest banks in the region.
Consumer and business customers enjoy the personalized service associated with community banks alongside the digital tools necessary for convenient everyday banking. Heritage Bank is one of the 10 largest banks in the region.
Purpose
Heritage Bank was founded by local entrepreneurs committed to the economic vitality of the communities they serve. As bank mergers and acquisitions put layers and distance between decision makers and customers, our founders stepped up to preserve local decision making and personalized service for businesses and individuals.
Heritage Bankers are empowered to think out-of-the-box and committed to everyday exceptional customer service. Whether you are looking for a bank for your business or for your personal finances, Heritage Bank provides the warm friendly service you'd expect from a hometown community bank as well as the digital banking tools that make banking on your schedule simple and safe.
Today, Heritage Bank is one of greater Cincinnati's 10 largest banks. For businesses, the bank offers the Treasury Management services many businesses expect from national banks and specialists in small business banking. For consumers, Heritage Bank offers top ranked mortgage, investment, consumer loan and everyday banking services.
Heritage Bank is resolved to remain independent because it's the business model that allows us to fulfill our promise to the communities where we operate.
Heritage Bankers are empowered to think out-of-the-box and committed to everyday exceptional customer service. Whether you are looking for a bank for your business or for your personal finances, Heritage Bank provides the warm friendly service you'd expect from a hometown community bank as well as the digital banking tools that make banking on your schedule simple and safe.
Today, Heritage Bank is one of greater Cincinnati's 10 largest banks. For businesses, the bank offers the Treasury Management services many businesses expect from national banks and specialists in small business banking. For consumers, Heritage Bank offers top ranked mortgage, investment, consumer loan and everyday banking services.
Heritage Bank is resolved to remain independent because it's the business model that allows us to fulfill our promise to the communities where we operate.
Vision
To be a financially viable, trusted and independent bank committed to improving the quality of life in the communities we serve.
Mission
Heritage Bank’s mission is to give great service, personal attention and extra value to all customers. We provide a banking experience relevant to all generations and rooted in the values that build strong communities. Whether you bank with us in person or through an app, you should be confident in your bank's competence and commitment to fairness and local prosperity. At Heritage Bank, you're a valued neighbor, not an algorithm.
Additional Culture Details
Heritage Bank celebrates the high points in our employees' lives and supports them through tragedy and set-backs. As a faith-based institution, we strive to apply the Golden Rule to each other and favor collaboration over internal competition. For customers, that means employees across departments will pull together to deliver an exceptional experience rather than compete for credit for your deposits, loans or product choices.
To ensure our employees feel heard and seen, the CEO and president regularly visit branches and operations centers in person for Coffee Talks. Employees hear about key bank initiatives directly from top executives and are encouraged to ask questions about any facet of the bank.
To ensure our employees feel heard and seen, the CEO and president regularly visit branches and operations centers in person for Coffee Talks. Employees hear about key bank initiatives directly from top executives and are encouraged to ask questions about any facet of the bank.
Values
- Everyday Above & Beyond Service
- Great customer service and knowledgeable bankers eager to help should be an everyday experience. At Heritage Bank, we celebrate employees who go the extra mile and surprise customers prepared to settle.
Recent Awards
Company Snapshots
