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Health Care Logistics®
At Health Care Logistics® (HCL®), thinking differently is more than a mindset — it’s the foundation for the company’s success. Since its beginning in 1978, HCL® has embraced innovation, adaptability and an unwavering commitment to customer satisfaction.
Purpose
While working for a major pharmaceutical company, HCL® Owner Gary Sharpe recognized the potential for a niche market in the medical supply industry. He discovered that transitioning hospitals to unit dose drug distribution and centralized IV production created opportunities for specialized packaging solutions.
When that company sold its U.S. operations, Sharpe seized the moment and launched his own business — operating from his central Ohio home. A spare bedroom served as an office and the garage doubled as a manufacturing plant and warehouse.
From those humble beginnings, HCL® has grown into a thriving enterprise with more than 13,000 active accounts. Today, the company occupies 417,000 square feet of meticulously maintained warehouse space and employs more than 350 dedicated professionals who prioritize exceptional customer service at every level of operations.
With an inventory that now includes more than 9,000 products, HCL® meets the diverse supply needs of hospitals, pharmacies, chain drug stores and pharmaceutical providers across all 50 states and in 30 countries.
Favored offerings include free samples, 15-day product evaluations, small order quantities and same-day shipping for in-stock items. If a customer wants a product that isn’t in the company’s inventory, HCL® will find it at no extra charge or manufacture a custom solution and ship it in as few as five business days.
When that company sold its U.S. operations, Sharpe seized the moment and launched his own business — operating from his central Ohio home. A spare bedroom served as an office and the garage doubled as a manufacturing plant and warehouse.
From those humble beginnings, HCL® has grown into a thriving enterprise with more than 13,000 active accounts. Today, the company occupies 417,000 square feet of meticulously maintained warehouse space and employs more than 350 dedicated professionals who prioritize exceptional customer service at every level of operations.
With an inventory that now includes more than 9,000 products, HCL® meets the diverse supply needs of hospitals, pharmacies, chain drug stores and pharmaceutical providers across all 50 states and in 30 countries.
Favored offerings include free samples, 15-day product evaluations, small order quantities and same-day shipping for in-stock items. If a customer wants a product that isn’t in the company’s inventory, HCL® will find it at no extra charge or manufacture a custom solution and ship it in as few as five business days.
Vision
Now led by the next generation of the Sharpe family, HCL® continues to navigate the evolving healthcare landscape while remaining focused on its core mission: fostering strong, lasting relationships with customers and employees alike.
“Our focus has always been on the customer … and on our people and taking care of them,” said Sharpe’s daughter, HCL® President Bethany Reid, together with her brother, HCL® President Kyle Sharpe. “And I credit that completely to our father for setting that up and then instilling that in us.”
“Our focus has always been on the customer … and on our people and taking care of them,” said Sharpe’s daughter, HCL® President Bethany Reid, together with her brother, HCL® President Kyle Sharpe. “And I credit that completely to our father for setting that up and then instilling that in us.”
Mission
HCL® is committed to helping customers solve problems, meet goals and provide a higher standard of patient care. This is the driving force behind the company’s success, and its strong employee workforce provides the power to make it possible.
Complete customer satisfaction is at the heart of HCL®’s operations. If a customer is not fully satisfied with their order, the company’s hassle-free return policy allows for the return of any product — except sterile items — at any time, for any reason.
HCL® is more than a supplier — it’s a trusted partner in healthcare, committed to excellence in service, innovation and community impact.
Complete customer satisfaction is at the heart of HCL®’s operations. If a customer is not fully satisfied with their order, the company’s hassle-free return policy allows for the return of any product — except sterile items — at any time, for any reason.
HCL® is more than a supplier — it’s a trusted partner in healthcare, committed to excellence in service, innovation and community impact.
Additional Culture Details
Custom Manufacturing Solutions:
Delivering exceptional service often means providing custom manufacturing solutions with quick turnaround times.
HCL®’s expansive manufacturing space allows the company to provide complete product development, from concept design to manufacturing and ongoing customer support. Because production capabilities are virtually unlimited, HCL® can help healthcare professionals solve problems and improve performance in ways previously unthinkable.
In-House Specialties:
HCL® offers a broad range of customizable solutions across multiple divisions:
• Cabinets By Design – Stock and custom cabinetry, carts and shelving with multiple options for colors, hardware, countertops and locks.
• Metals By Design – Durable, stainless steel and aluminum products designed to withstand daily use, with customization available for stock items.
• Plastics By Design – Fully customizable plastic solutions using acrylic, PETG, polycarbonate, polystyrene, HDPE and PVC.
• Print By Design – Custom graphics for labels, banners, bags, magnets, stamps and more, with virtually unlimited print capabilities.
Web-Based Services:
In addition to the company’s traditional inventory and custom manufacturing solutions, it also offers web-based services including GoHCLabels®, Stat Stock® and Stat Temp®, all designed so users can remotely customize their supply management experience. Each service includes complimentary support staff to troubleshoot any issue at any time.
Delivering exceptional service often means providing custom manufacturing solutions with quick turnaround times.
HCL®’s expansive manufacturing space allows the company to provide complete product development, from concept design to manufacturing and ongoing customer support. Because production capabilities are virtually unlimited, HCL® can help healthcare professionals solve problems and improve performance in ways previously unthinkable.
In-House Specialties:
HCL® offers a broad range of customizable solutions across multiple divisions:
• Cabinets By Design – Stock and custom cabinetry, carts and shelving with multiple options for colors, hardware, countertops and locks.
• Metals By Design – Durable, stainless steel and aluminum products designed to withstand daily use, with customization available for stock items.
• Plastics By Design – Fully customizable plastic solutions using acrylic, PETG, polycarbonate, polystyrene, HDPE and PVC.
• Print By Design – Custom graphics for labels, banners, bags, magnets, stamps and more, with virtually unlimited print capabilities.
Web-Based Services:
In addition to the company’s traditional inventory and custom manufacturing solutions, it also offers web-based services including GoHCLabels®, Stat Stock® and Stat Temp®, all designed so users can remotely customize their supply management experience. Each service includes complimentary support staff to troubleshoot any issue at any time.
Values
- Community Service
- As a proud military-owned company, HCL® is dedicated to supporting its employees, customers and the broader community. The company participates in initiatives that give back to civic organizations and local school programs, as well as food drives and toy drives that benefit those in need. HCL® also sponsors 4-H clubs and athletic teams, sends care packages to its family of military personnel multiple times throughout the year and sponsors the Military Connections program at Dreams on Horseback, a non-profit organization in Blacklick, Ohio, enriching lives with horses.
Headquarters
Circleville, OH
Employees
348 US Employees
Industry
Vendor Serving Healthcare Industry
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