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- GM Financial
GM Financial
As the captive auto finance company of General Motors we are committed to achieving superior financial and operating results while adhering to the highest standards of business conduct. The standards by which GM Financial operates provide the basis for our commitments to those whom we interact with: customers, employees, investors, community, and auto dealers. We know that by driving core efficiencies and leading in technology and innovation, we will help grow our brands and create a culture to win that earns customers for life.
Purpose
Leveraging our relationship with GM enables the company to better know and understand our customers, allowing us to deliver personalized products and services that increase customer satisfaction, retention and loyalty, and ultimately, increase GM sales.
Mission
GM Financial’s mission is to create value for our stakeholders by constantly improving our services, investing in innovative solutions and information-based strategies, and promoting a culture of teamwork, excellence, and integrity.
Additional Culture Details
GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our workplace is based on three core values: teamwork, excellence and integrity. Through survey feedback, our employees often say they feel like they belong to a family, that their managers and teams are supportive, and that they feel encouraged to discover new opportunities within the company. Open communication is part of everyday life at GM Financial. Team members are encouraged to express thoughts and explore ideas in a respectful work environment, while working together toward solutions. We strive to create an engaging and ambitious team-oriented workplace where employees make real contributions. We treat others the way we expect to be treated, and we lead by example. And while focusing on the customer experience, we also want to make sure our employees are happy and proud to work at GM Financial. We offer ongoing training opportunities, mentorship programs and a strong diversity and inclusion initiative.
Values
- Teamwork
Recent Awards
2017
2016
2015
2014