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Flagstar Bancorp, Inc.

Headquartered in Troy, Michigan, Flagstar Bank is a $29.4 billion full-service savings and loan holding company that provides commercial, small business, and consumer banking services through 158 branches in Michigan, Indiana, California, Wisconsin, and Ohio. It also provides home loans through a wholesale network of brokers and correspondents in all 50 states, as well as 87 retail locations in 28 states. Flagstar is a leading national originator and servicer of mortgage and other consumer loans, handling payments and record keeping for over $247 billion in loans.... Read more

Vision

To create a one-of-a-kind banking experience grounded in relationships, nurtured through service, and measured by results.... Read more

Mission

Guiding Principles

•    We hire great people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. We give them the tools to hone their skills and the opportunities to grow and become even better.
•    To us, teamwork is a choice that embraces a culture of acceptance and inclusion where everyone has a voice. So we choose to remove the “I” and put our hearts into the “We.”
•    We believe that banking with us will always be personal, private, and secure.
•    We formulate financial products and services tailored to make a real difference to our customers and the communities where we all live and work. If we put our name on it, we’re proud of it.
... Read more

Additional Culture Details

Flagstar Bank believes that fostering a culture of diversity, equity, and inclusion broadens perspectives, engages employees, encourages teambuilding, and helps create a positive environment in which to work and grow. This ultimately can help better answer the varied needs of our customers and the communities in which we serve.

Our Diversity, Equity, and Inclusion vision centers on five pillars:
•    Expanding our market share and products
•    Diverse staffing of talent
•    Engaging and developing our diverse team members
•    Connecting with the communities we serve
•    Diversifying our suppliers

We support diversity, equity, and inclusion in the workplace through our Employee Resource Groups (ERGs), which are open to all employees. Members work together to advance Flagstar’s commitment to diversity, equity, and inclusion by fostering leadership, networking, and development opportunities, increasing awareness, and being involved in our communities. Our ERGs include:
•    African and African Americans
•    Asian Indians
•    Disabilities
•    Hispanic Latinos
•    LGBTQ
•    Millennials/Young Professionals
•    Native Americans
•    Veterans
•    Women
... Read more

Values

Service
The way we communicate with one another and our customers says a lot about Flagstar as a company. We choose to be engaged in our work and committed to helping each other, seeing challenges as inspirations rather than obstacles. We're compelled to do things right the first time—offering the same level of service we expect and appreciate in return.

Recent Awards