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Five Star Bank

Five Star Bank has grown and evolved in its more than 200-year history, but our focus on taking care of our customers and communities has never wavered. That’s because we understand that by keeping the people of Five Star’s well-being at the heart of everything we do, our team, customers, and communities will thrive and realize their dreams. Today, we provide consumer and commercial banking and lending services to individuals, municipalities and businesses through a branch network that spans Western and Central New York, as well as through commercial loan production offices in Syracuse, NY and Ellicott City, MD. Five Star Bank and affiliates SDN Insurance Agency, LLC and Courier Capital, LLC, which provides customized investment management, financial planning and consulting services, are subsidiaries of Financial Institutions, Inc. (NASDAQ:FISI), an innovative financial holding company with 600+ employees who work together in an environment of trust, integrity and mutual respect.... Read more


By keeping the people of Five Star’s well-being at the heart of everything we do, our team, our customers, and our communities will thrive and realize their dreams.... Read more


To be an independent, high-performing community bank, offering bold and innovative products to the markets we serve.... Read more


For us at Five Star, stating our Purpose, Vision and Values is much more than just words on a paper. We call it our “Five Star Promise” – a commitment to our customers, our communities, and ourselves. By having clarity around what we believe in and why we exist, we hold ourselves accountable to never wavering from that mission.... Read more

Additional Culture Details

At Five Star Bank, we put our customers’ financial well being at the heart of everything we do. We build relationships that make a difference. And we come to work every day empowered to help our customers, each other, and the communities we serve, thrive—today and tomorrow.... Read more


Take Genuine interest. Listen. Value diverse perspectives.


Amherst, NY


635 US Employees


Financial Services & Insurance - Other

Recent Awards

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