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  2. First Step House

First Step House

First Step House’s mission is to help people and families build lives of meaning, purpose, and recovery. Founded in 1958, FSH has evolved into a dual-diagnosis behavioral health treatment and housing provider for no and low-income individuals and families. We have been a consistent leader in the Salt Lake area delivering evidence-based interventions and positive outcomes for Veterans and civilians who experience behavioral health conditions, homelessness, mental illness, criminal justice involvement, and primary health concerns. We operate 2 residential treatment, 2 outpatient, and 6 transitional housing facilities in Salt Lake City, Utah and are currently in the process of building a 75-unit Permanent Supportive Housing (PSH). The scope of services we offer include substance use disorder and mental health assessment, residential and outpatient treatment, housing, case management, employment support, primary health care and dental services, peer support services, and long-term recovery management. Through our programs, we serve over 730 individuals per year – many of who arrive at our doorstep with very little resources and lack of family support.... Read more


Our goal is to serve 5,000 people per year by 2028 using the highest-quality, evidence-based, recovery-oriented services possible.... Read more


We help people build lives of meaning, purpose, and recovery.... Read more

Additional Culture Details

We utilize the Arbinger Institute's strategic planning and reporting processes to track outcomes throughout our organization and ensure that services are data-driven. Arbinger is an international training model that enables nonprofit leaders to improve management skills, ensure accountability across the organization, increase achievement of outcomes, and utilize strategic planning at every level of the organization.

Two members (FSH Associate Director and Human Resources Director) of our Executive Team are trained in facilitating and leading Arbinger trainings. They hold two-day Arbinger trainings once per month for new staff. Through the trainings, coaching, and a suite of implementation tools, they help individuals and teams move from the default self-focus of an inward mindset to the results-focus of an outward mindset. This stems from the methodology and research that organizational transformation begins with the individuals who are a part of it; shifting to an outward mindset will not only impact the person, their team, and relationship, but it will also ensure that we are providing the highest quality care to the people we serve.
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We are committed to acting with honesty and integrity in all that we do and will apply the highest ethical standards to all our practices, even if the consequences are undesirable or unprofitable. We recognize that integrity is the foundation upon which transformative relationships are built. For us, integrity includes acting in ways that are consistent with our principles, keeping our promises, and being trustworthy. Integrity also involves being straightforward, sincere, and willing to face the facts of reality. Our interactions with all segments of society must reflect the high standards we profess. Our patients are encouraged to develop personal integrity as a guide for building meaningful lives.


Salt Lake City, UT


175 US Employees


Human & Social Services

Recent Awards

Company Snapshots

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