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- Finger Lakes Technologies Group- A FirstLight Company
Finger Lakes Technologies Group- A FirstLight Company
Finger Lakes Technologies Group, Inc. (FLTG) began in 1995 as a fourth generation company. We are rich in tradition and history – having grown from Ontario & Trumansburg Telephone Companies – we have been a model of stability in the communities we serve for over 100 years.
In 1995, Paul Griswold founded FLTG to offer deregulated services such as telephone systems, network engineering and internet services. To this day, OTTC and FLTG are family owned and operated, with more than 15,000 business and residential customers.
When you do business with us, you can count on us for unparalleled products, services and support. Since we are also dedicated to education and training, all of our engineers are certified in the latest technologies.
FLTG provides value to our customers through long-term experience, technical and professional expertise, proven methodologies, responsiveness, flexibility and innovation.
Our goal is to continually strive to make quality service and customer satisfaction our hallmarks. We remain committed to our customers and community. By working as a team, we are able to achieve the common goal of best serving our valued customer.
In 1995, Paul Griswold founded FLTG to offer deregulated services such as telephone systems, network engineering and internet services. To this day, OTTC and FLTG are family owned and operated, with more than 15,000 business and residential customers.
When you do business with us, you can count on us for unparalleled products, services and support. Since we are also dedicated to education and training, all of our engineers are certified in the latest technologies.
FLTG provides value to our customers through long-term experience, technical and professional expertise, proven methodologies, responsiveness, flexibility and innovation.
Our goal is to continually strive to make quality service and customer satisfaction our hallmarks. We remain committed to our customers and community. By working as a team, we are able to achieve the common goal of best serving our valued customer.
Purpose
See the FLTG Values Below - Family; Learn; Teach; Goodwill (FLTG)
Additional Culture Details
BUSINESS PRINCIPLES
We are leaders in telecommunication technology. We provide the best service; state of the art technology and the best value for our customers. We deliver results in a timely and efficient manner.
Our customers' interests always come first. Our experience shows that if we serve our customers well, our own success will follow.
We take great pride in the professional quality of our work. We have an uncompromising determination to achieve excellence in everything we undertake.
We stress creativity and imagination in everything we do. We constantly strive to find a better solution to a customer's problems. We pride ourselves on understanding the problems and opportunities in the telecommunications business.
We make an unusual effort to identify and recruit the very best person for every job. We select our people one by one. We know that without the best people, we cannot be the best company.
We stress teamwork in everything we do. While individual creativity is always encouraged, we have found that team effort often produces the best results. We have no room for those who put their personal interests ahead of the interests of the company or our customers.
The dedication of our people to the company and the intense effort they give their jobs are greater than one finds in most other organizations. We think that this is an important part of our success.
We consider our size an asset that we try hard to preserve. We want to be big enough to undertake the largest project that any of our customers contemplate, yet small enough to maintain the loyalty, the intimacy and the esprit de corps that we treasure and that contributes to our success.
We constantly strive to anticipate the rapidly changing needs of our customers and to develop new services to meet those needs.
Integrity and honesty are at the heart of our business. We expect our people to maintain high ethical standards in everything they do, both in their work for the company and in their personal lives.
Our company is committed to excellence, on time and on budget.
We are an employer of choice. Our employees share our business principles. Our satisfied customers provide revenue and it allows us to provide excellent compensation and benefits to our employees.
CODE OF ETHICS
The company enjoys a reputation for excellence. We regularly receive confidential information as part of our relationships with our customers. To breach a confidence or to use confidential information improperly or carelessly would be unthinkable. Our reputation depends on each employee’s ability to exercise unwavering integrity and to use his or her best judgment at all times.
We are leaders in telecommunication technology. We provide the best service; state of the art technology and the best value for our customers. We deliver results in a timely and efficient manner.
Our customers' interests always come first. Our experience shows that if we serve our customers well, our own success will follow.
We take great pride in the professional quality of our work. We have an uncompromising determination to achieve excellence in everything we undertake.
We stress creativity and imagination in everything we do. We constantly strive to find a better solution to a customer's problems. We pride ourselves on understanding the problems and opportunities in the telecommunications business.
We make an unusual effort to identify and recruit the very best person for every job. We select our people one by one. We know that without the best people, we cannot be the best company.
We stress teamwork in everything we do. While individual creativity is always encouraged, we have found that team effort often produces the best results. We have no room for those who put their personal interests ahead of the interests of the company or our customers.
The dedication of our people to the company and the intense effort they give their jobs are greater than one finds in most other organizations. We think that this is an important part of our success.
We consider our size an asset that we try hard to preserve. We want to be big enough to undertake the largest project that any of our customers contemplate, yet small enough to maintain the loyalty, the intimacy and the esprit de corps that we treasure and that contributes to our success.
We constantly strive to anticipate the rapidly changing needs of our customers and to develop new services to meet those needs.
Integrity and honesty are at the heart of our business. We expect our people to maintain high ethical standards in everything they do, both in their work for the company and in their personal lives.
Our company is committed to excellence, on time and on budget.
We are an employer of choice. Our employees share our business principles. Our satisfied customers provide revenue and it allows us to provide excellent compensation and benefits to our employees.
CODE OF ETHICS
The company enjoys a reputation for excellence. We regularly receive confidential information as part of our relationships with our customers. To breach a confidence or to use confidential information improperly or carelessly would be unthinkable. Our reputation depends on each employee’s ability to exercise unwavering integrity and to use his or her best judgment at all times.
Values
- Family
- After successfully making it through a rigourous interview, an employee is considered part of the family. We do our best to recognize and encourage individual strengths and personalities. We pride ourselves on the family atmosphere and wer are often recognized for it.