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Fasteners Direct Overview

Fasteners Direct sells on a "business-to-business" level and are proud of our hands-on experience and product knowledge of the fastener industry. Because we are in Webster, New York, we can ship to most of the East Coast with next day services. It’s something our customers can look forward to.

Customers will find that dealing with Fasteners Direct is a unique experience; we do things that are out of the ordinary. We even go as far as customizing our customer’s order – we will ship their order in pails instead of boxes, clearly label all parts so they are understandable for both our team and theirs. We will ship our customer’s product in personalized packaging with their company logo on them. We will stop in on a regular basis to see our customers, and make sure everything is running smoothly, and strive to fix any discrepancies to improve their FD experience.
We want to make sure everything is there for the customer and assist them in any way we can – from our purchasing process to stocking the shelves, we have a team that is always there for our customers. Fasteners Direct strives to think for the customer by focusing on personal service, and attention to detail.

Purpose
PROVIDING A PROVEN, PAIN-FREE WAY TO SAVE YOU TIME & MONEY ON THE VERY ITEMS THAT HOLD YOUR BUSINESS TOGETHER.
Mission
Our mission at Fasteners Direct is to provide high quality fasteners, fittings and supplies with [personalized service in a structured systemized way that will increase our clients’ efficiencies and profitability. These systems include consignment inventory, vendor managed inventory control, private labeling and packaging, kit producing, volume stock and release programs, specialized packaging, effective analyzing and many more. We do whatever it takes to help our clients perfect their system for fastener procurement. Fasteners Direct strives to think for the customer by focusing on personal service, and attention to detail. We will always go the extra mile to keep our customers up and running.
Values
Honesty and Integrity: Above all else
Accountable: We are accountable for our actions
Positive: We provide a positive work environment
Value: We create value for our clients that far exceeds what they pay us
Headquarters
Webster, NY
Employees
37 US Employees
Industry
Fasteners Wholesaler
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Awards

Top Workplaces Regional Awards
2020

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