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- El Toro Water District
El Toro Water District
El Toro Water District (ETWD) is dedicated to providing a safe and reliable supply of potable water, recycled water and wastewater service in an environmentally and economically responsible way. For 60 years, ETWD has maintained the faith of that mission, which includes:
• Developing a diverse portfolio of high-quality water resources
• Expanding local recycled water deliveries for beneficial reuse
• Proactively participating in local and regional water use efficiency programs
ETWD takes great pride in providing excellent customer service and going the extra mile for its customers. The District believes that starts with its employees. ETWD genuinely cares for its employees’ well-being while providing an engaging work environment that provides the tools, resources and inspiration to provide the best possible customer service to the customers it serves.
• Developing a diverse portfolio of high-quality water resources
• Expanding local recycled water deliveries for beneficial reuse
• Proactively participating in local and regional water use efficiency programs
ETWD takes great pride in providing excellent customer service and going the extra mile for its customers. The District believes that starts with its employees. ETWD genuinely cares for its employees’ well-being while providing an engaging work environment that provides the tools, resources and inspiration to provide the best possible customer service to the customers it serves.
Purpose
El Toro Water District exists only to serve its customers, who must be considered first and foremost in all decisions or actions of the District. Act with Transparency, Accountability, and Integrity – ETWD strives to earn and maintain its customers’ trust by maintaining high ethical standards. Be Environmentally Responsible - ETWD recognizes that serving our customer’s well means being responsible stewards of the environment. Support and Promote Staff Excellence – ETWD’s work depends on maintaining a well-trained, motivated, and professional staff. Be a Collaborative Partner - Working productively with its neighbors provides mutual benefits.
Vision
Recognizing that the fundamental purpose for the District is to serve its customers, El Toro Water District will: Systematically increase the region’s water supply independence through development of a cost-effective balance of conservation, new supplies, reuse, and locally controlled storage; Continually improve in the responsiveness to customer needs and in the services that we deliver to them, while continuing to develop and support our excellent and productive workforce; Continue to work as a trusted and collaborative partner throughout the region.
Mission
The mission of the El Toro Water District is to provide its customers a safe, adequate and reliable supply of water and wastewater service in an environmentally and economically responsible way.
Additional Culture Details
El Toro Water District places great value in the interests and concerns of the customers it serves and its employees. ETWD values honesty, inclusion and respect for others. The employees are talented, driven, and dedicated.
ETWD’s success story includes a philosophy that promotes and fosters partnering between the District and local/regional water agencies, environmental and regulatory groups, local municipalities, community associations and the residential and commercial customers that it serves and its employees.
ETWD’s success story includes a philosophy that promotes and fosters partnering between the District and local/regional water agencies, environmental and regulatory groups, local municipalities, community associations and the residential and commercial customers that it serves and its employees.
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