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- Education Service Center, Region 20
Education Service Center, Region 20
Education Service Center, Region 20 (ESC-20) is one of 20 non-regulatory, regional education service centers within Texas created over 55 years ago by the Texas Legislature. The mission of the System of Education Service Centers is to improve student achievement in Texas by developing high quality services that enable schools to operate more efficiently and economically, and to support educators as they prepare the future workforce of Texas. ESC-20 serves 88 school districts and charter schools across 19 counties, which includes over 485,000 students. We strive to provide collaborative and supportive relationships, administration, business, certification, curriculum, instruction and assessment, professional development, and specialized services and technology to our clients. Each employee is committed to provide performance excellence through teamwork, continuous improvement, and our service standards: make a connection; make it happen; make it remarkable; and make it right.
Purpose
To provide services to: 1) assist school districts and charter schools in improving student performance; 2) enable them to operate more efficiently and economically; and, 3) implement initiatives assigned by the Texas Legislature and/or Commissioner.
Vision
To be the definitive choice in serving the educational community.
Mission
We provide trusted solutions that lead to student success.
Additional Culture Details
In addition to our Vision, Mission, and Core Values, our culture of service includes the following Service Standards:
• Make A Connection
• Make It Happen
• Make It Remarkable
• Make It Right
• Make A Connection
• Make It Happen
• Make It Remarkable
• Make It Right
Values
- Customer Service
- Creating a service culture through a focus on the total customer experience.
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