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- Dover Federal Credit Union
Dover Federal Credit Union
Dover Federal Credit Union is a not-for-profit financial cooperative that exists to help members in our community get there, wherever that may be.
Credit unions are not-for-profit financial institutions that are owned and operated by their members. With a focus on serving the underserved, our structure allows us to focus on people, rather than profits.
Credit unions are not-for-profit financial institutions that are owned and operated by their members. With a focus on serving the underserved, our structure allows us to focus on people, rather than profits.
Purpose
We understand that we cannot effectively serve our members, if we don’t first serve our employees. We are dedicated to creating a work environment that is safe, encouraging, and radically inclusive. Our culture is based on community — our community of employees serving our community of members. Fostering a spirit of community and service inside our walls and outside our buildings makes Dover Federal a special place to work. Team members are empowered to deliver impeccable member service while achieving each individual's professional goals.
Vision
Good member service is important, but we believe that our members deserve better than good, they deserve “legendary”. This only happens by creating a service focused environment that focuses on people, and serving those who are typically underserved.
Mission
We believe in being approachable, and we understand that we cannot do that if we are not radically inclusive. It is important to us that we are inclusive in all aspects of our business, both internally and externally. This happens by being aware, empathizing, listening, and ensuring that we are create a safe place to be yourself.
Additional Culture Details
Good member service is important, but we believe that our members deserve better than good, they deserve “legendary”. This only happens by creating a service focused environment that focuses on people, and serving those who are typically underserved.
We know that not everyone is fluent in financial management, but we also know that change starts with us. Here at Dover Federal, we believe that it is our responsibility to help our communities make informed and effective decisions with all of their financial resources. With financial literacy classes, one on one credit score analysis programs, and more, we are here to help.
We know that not everyone is fluent in financial management, but we also know that change starts with us. Here at Dover Federal, we believe that it is our responsibility to help our communities make informed and effective decisions with all of their financial resources. With financial literacy classes, one on one credit score analysis programs, and more, we are here to help.
Values
- Our Pillars
- Culture, Community, Financial Literacy, Legendary Service and Inclusion.