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Discover Financial Services

Discover Financial Services (NYSE: DFS) is a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company issues the Discover card, America's cash rewards pioneer, and offers private student loans, personal loans, home equity loans, checking and savings accounts and certificates of deposit through its direct banking business. It operates the Discover Global Network comprised of Discover Network, with millions of merchant and cash access locations; PULSE, one of the nation's leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in 190 countries and territories. In Delaware, the company employs approximately 1,400 people in a variety of departments including customer service, loan underwriting, accounting and retail branch banking.... Read more

Vision

To be the leading direct bank and payments partner.... Read more

Mission

To help people spend smarter, manage debt better and save more so they achieve a brighter financial future... Read more

Additional Culture Details

Discover employees are driven by these shared values:

Doing the Right Thing, Innovation, Simplicity, Collaboration, Openness, Volunteering, Enthusiasm, Respect

The Discover Values acrostic was first created in 1998. It was, in some sense, not new – and therein laid much of its strength. Rather, it was a focused way of looking at the existing culture of Discover. These values represent us as a company. All the way down the line, each Discover Value is a very real part of our organization.

Discover was, from the start, a place that took care of its employees. Although hard work was expected, from the very top of the company down, employees were always treated with respect.

Our earliest management and employees were the basis for our internal culture, their focus was on taking care of the customer. In contrast with the image of the unyielding, unforgiving bank, we made it our goal to “find a way to say yes.” This “customer first” attitude found unique expression here at Discover.

Discover employees are united by shared values and driven by a single mission – to help people achieve a brighter financial future. Our goal is to make a difference for our customers, business partners, communities and each other. That’s the Discover Way.
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Values

Doing the right thing

Recent Awards

Company Snapshots

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