DCT
DCT Telecom Group delivers leading edge telecommunications services and support to business customers both domestically and internationally. Drawing on extensive wholesale relationships, our own network infrastructure and our expanded equipment and hardware as a service options, DCT assists businesses with the configuration, implementation and management of customized voice, data, Internet and cloud solutions.
As the single point of contact for all of their telecommunication needs, DCT simplifies the entire experience for our customers, enabling them to focus on what they do best. Our commitment and expertise is backed by local tenured service and support teams who are available 24x7x365 to help our customers navigate the increasingly complex world of corporate communications.
As the single point of contact for all of their telecommunication needs, DCT simplifies the entire experience for our customers, enabling them to focus on what they do best. Our commitment and expertise is backed by local tenured service and support teams who are available 24x7x365 to help our customers navigate the increasingly complex world of corporate communications.
Mission
We are committed to the basic principles of hard work and maintaining our expertise as new technologies emerge. Our goal is to build a partnership with each of our customers and to exceed your expectations by doing the work that no other company is willing to do.
Additional Culture Details
Central to our culture at DCT is our "customer first" approach. At DCT, our goal is to simplify the entire telecom experience for our customers so that they never have to worry about it again. We accomplish this by approaching all projects with an attention to detail and proven methodology that truly differentiates DCT.
Discovery and Design:
We conduct a thorough discovery process to understand your business, where you’ve been and where you want to go.
Customized Solution:
Our in-house engineering team provides a fully customized solution that’s best for you.
Implementation and Training:
Regular, open communication so you are informed and engaged from contract through installation and beyond.
24x7x365 Customer Support:
24x7x365 customer support provided by tenured DCT employees, not a remote outsourced call center.
Proactive Account Management:
Proactive reviews of all your services to ensure ongoing process and cost improvement.
Discovery and Design:
We conduct a thorough discovery process to understand your business, where you’ve been and where you want to go.
Customized Solution:
Our in-house engineering team provides a fully customized solution that’s best for you.
Implementation and Training:
Regular, open communication so you are informed and engaged from contract through installation and beyond.
24x7x365 Customer Support:
24x7x365 customer support provided by tenured DCT employees, not a remote outsourced call center.
Proactive Account Management:
Proactive reviews of all your services to ensure ongoing process and cost improvement.