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Bay State Physical Therapy

At Bay State Physical Therapy, we support our clinicians and team members so they can deliver exceptional patient care and build meaningful careers. We’re committed to improving patient access, providing industry-leading clinical outcomes, and delivering an outstanding experience.

We’re proud of our patient-centered care model, with outcomes that are 82% better than Minimal Clinically Important Differences (MCID) and a Net Promoter Score of 93. Through our unique Managing Partner model, clinicians can become part-owners – sharing in the success of the clinic while benefiting from the support and resources of a leading organization.
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Purpose

At Bay State Physical Therapy, our care philosophy centers on helping each patient achieve the best clinical outcomes possible, reach their goals, and return to doing what they love. We provide individualized, evidence-based care informed by clinical expertise, patient needs, and outcomes data. The focus is on helping people return to the activities that matter most to them while continuously improving our quality of care and patient experience.

Our care model is designed to support evidence-based decision-making and give clinicians the flexibility to match treatment plans to each patient’s condition, goals, and level of complexity.
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Vision

At Bay State Physical Therapy, we have a simple vision: building a better model for MSK health. We're focused on giving patients the best, most convenient options for addressing their conditions quickly and effectively – and, following that up with life-long support to help them live healthier and more fulfilling lives.

We believe MSK healthcare is broken, and we’re here to help fix it. We believe that our communities and patients deserve a better care model, one that is more than episodic and focused on prevention, with high quality outcomes, and early access to care that doesn’t end with discharge.

This “physical therapy first” approach introduces conservative, evidence-based treatment early on, which helps avoid unnecessary and complex treatments and diagnostics.
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Additional Culture Details

We're a team of people who genuinely care about our patients, our communities, and each other. Thanks to our locally-owned, Managing Partner model, every clinic has a small, close-knit feel with leaders who are invested in their teams and the communities they serve. Combined with the resources, continuing education, career opportunities, and support available across our organization, it's truly the best of both worlds. We come from different backgrounds and perspectives, but we're united by a shared belief that physical therapy can change lives. We work together, learn from one another, celebrate each other's successes, and aren't afraid to have a little fun along the way. It's a supportive environment where great care starts with great people.... Read more

Values

Compassion
We strive to fully understand and empathize with the needs of every employee and patient. We appreciate and respect others’ perspectives, even if they are different from our own. We take appropriate action to advocate for and support those with whom we work and those we serve.

Recent Awards

Company Snapshots

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