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Crossroads Treatment Centers
Purpose
Our culture is based on one simple tenet: we will treat others as we would like to be treated – with respect and empathy. Our INSPIRE culture sets us apart in how we interact not just with patients, but with our communities and each other. For us, the word INSPIRE serves as an acronym that articulates the seven characteristics that are the foundation of our culture. These characteristics are Intuition, Nurture, Speak, Perception, Interdependence, Respect, and Empathy.
Vision
To provide the most convenient, comprehensive, high-quality care through specialty medical homes.
Mission
We exist to improve health equity in order to create superior outcomes.
Additional Culture Details
Intuition
We try to think ahead and prepare for what patients and other members of our team may need before they ask. This includes everything from considering our patients’ preferences when scheduling appointments to being a back-up for a teammate who is busy with a patient.
Nurture
It is critical that we provide an environment for our patients where they feel cared for and encouraged. We may push our patients outside of their comfort-zones to help them grow, but we always do so in a manner that demonstrates support and guidance.
Speak
Communication is key in any place of employment. It’s critical that we constantly speak to our patients and reach out to each other to cut down on any confusion.
Perception
While we can’t always control what people think of us, managing perceptions is another important part of what we do. We do this by educating the public and being mindful of how we present ourselves to patients, to each other, and to the community.
Interdependence
We have learned that the best way to help patients is to work together as a team. We use the word “we” a lot because of the nature of our treatment program is a team effort.
Respect
Our goal is to be respectful in every interaction – even when we are not treated with respect. Our patients have chosen the difficult path of recovery and that alone is worth respecting.
Empathy
While some of us may have personal experience with addiction, it is important that we all strive to put ourselves in each other’s shoes.
We try to think ahead and prepare for what patients and other members of our team may need before they ask. This includes everything from considering our patients’ preferences when scheduling appointments to being a back-up for a teammate who is busy with a patient.
Nurture
It is critical that we provide an environment for our patients where they feel cared for and encouraged. We may push our patients outside of their comfort-zones to help them grow, but we always do so in a manner that demonstrates support and guidance.
Speak
Communication is key in any place of employment. It’s critical that we constantly speak to our patients and reach out to each other to cut down on any confusion.
Perception
While we can’t always control what people think of us, managing perceptions is another important part of what we do. We do this by educating the public and being mindful of how we present ourselves to patients, to each other, and to the community.
Interdependence
We have learned that the best way to help patients is to work together as a team. We use the word “we” a lot because of the nature of our treatment program is a team effort.
Respect
Our goal is to be respectful in every interaction – even when we are not treated with respect. Our patients have chosen the difficult path of recovery and that alone is worth respecting.
Empathy
While some of us may have personal experience with addiction, it is important that we all strive to put ourselves in each other’s shoes.
Values
- Intuition
- We try to think ahead and prepare for what patients and other members of our team may need before they ask. This includes everything from considering our patients’ preferences when scheduling appointments to being a back-up for a teammate who is busy with a patient.
Headquarters
GREENVILLE, SC
Employees
962 US Employees
Industry
Healthcare - Other
Recent Awards
Company Snapshots
