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Concept Services

Headquartered in Copley, Ohio, Concept is a powerhouse in the world of B2B appointment-setting and lead generation.

Our mission is simple, yet powerful: we drive new business for your company. How do we achieve this? We work with you by tailoring our programs and services to suit your needs, equipping your sales teams with cutting-edge tools and technology to boost your organization's revenue.

We understand that a winning sales strategy requires a blend of outbound lead generation, expert lead management, digital marketing expertise, seamless CRM implementation, and comprehensive data reporting. We diligently generate, qualify, and nurture opportunities from initial contact to signed contracts.

Unlike other sales development agencies that rely on confusing jargon and superficial metrics, we believe in full-transparency throughout your lead lifecycle. With our unique sales enablement services, we guide you toward the light at the end of the funnel, empowering your success.
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Concept revolutionizes businesses with its outsourced sales, marketing, and CRM solutions. Our team is made up of exceptional problem solvers who thrive in the dynamic B2B landscape. Armed with expert knowledge in inbound/outbound lead generation, digital marketing strategies, and CRM technology, we empower our clients to conquer their everyday business challenges and inefficiencies. You can trust us to be your catalyst for success, as we pave the way to seamless operations and exponential growth.... Read more


Our vision is to provide proven B2B lead generation solutions through focused, yet innovative, methods that delight our customers and leave a lasting positive impact on our employees, organizations, and communities.... Read more


Concept's mission is to delight our customers and have a positive impact on all.... Read more

Additional Culture Details

At Concept, we are persistent in our pursuit of creating an exceptional culture for our employees. We constantly assess and refine our benefits, pay structures, paid time off policies, and training programs to ensure that we provide nothing short of the best. We firmly believe that the growth and development of our team members are paramount to Concept's success. That's why we go above and beyond to reward our sales development representatives, the backbone of our organization. Through our performance-based bonus system, they have the opportunity to earn enticing rewards such as additional time off, salary increases, or straight-up bonuses, based on their outstanding achievements.... Read more


Consistently doing things well in our professional and personal lives.


Copley, OH


65 US Employees


Other - Business Services

Recent Awards

Company Snapshots

Sales Development Representatives are the heart of Concept's business. We wouldn't be anywhere without our people!
Concept Services is the all-in-one agency for sales development, CRM, and digital marketing support.
Coffee is for closers.
Our digital marketing team sharing some laughs with a client on a weekly call.