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- Community Health Group
Community Health Group
Community Health Group (CHG) is a locally-based nonprofit health plan serving more than 330,000 members in San Diego County. For 40 years CHG has been dedicated to coordinating quality care and providing exceptional customer service. Our more than 350 committed and well-trained employees do this as stewards of government funds from health-related programs (Medi-Cal and Cal MediConnect) designed to protect the most vulnerable people in our society. Providing access to culturally sensitive, quality care for our members is at the heart of what we do each and every day.
Community Health Group will be the leading health plan by delivering exceptional service to all of our customers.
Community Health Group is dedicated to maintaining and improving the health of our members by providing access to quality care and offering exceptional service to diverse populations.
Additional Culture Details
CHG’s corporate culture stands for teamwork, fun, hard work, employee engagement and very focused customer service. We feel that if we take care of our employees, then they can take care of our members. Our culture is further defined by its belief in working hard but also having fun. We want our employees to be fully engaged—minds and hearts. CHG has been using a customer service-oriented, organizational culture training program called MAGIC for nearly 25 years. MAGIC emphasizes 33 points, which in turn guide all of our interactions with our members, employees, and providers.
- A team member who interacts with honesty, establishing an environment of fairness and trust. A team member who inspires others to the highest level of integrity.