- Top Workplaces
- Colony Grill Development, LLC
Colony Grill Development, LLC
With a pizza unlike any other, Colony Grill provides simple enjoyment, exceptional hospitality, and abundant civic leadership to the communities in which our restaurants are located.
Our Attributes of Action…
We act upon our mission by offering an inviting, comfortable, and safe local destination where families, professionals, and friends from all walks of life can count on gracious & thoughtful service, storied and critically-renowned pizza, and quality beverages. In addition, we endeavor to be an outstanding workplace – a gold standard in our industry – and an example of noteworthy generosity toward the worthwhile and positive initiatives of our patrons, neighbors, and employees – especially those involving men and women "in uniform.”
Our Attributes of Action…
We act upon our mission by offering an inviting, comfortable, and safe local destination where families, professionals, and friends from all walks of life can count on gracious & thoughtful service, storied and critically-renowned pizza, and quality beverages. In addition, we endeavor to be an outstanding workplace – a gold standard in our industry – and an example of noteworthy generosity toward the worthwhile and positive initiatives of our patrons, neighbors, and employees – especially those involving men and women "in uniform.”
Mission
With a pizza unlike any other, Colony Grill provides simple enjoyment, exceptional hospitality, and abundant civic leadership to the communities in which our restaurants are located.
Additional Culture Details
Our Commandments…
Every Guest is Our Only Guest - On our best nights, we may serve well more than 1000 pizzas at a Colony location. Even if a few pizzas are burnt, our success rate is, statistically, very high. But what about the guest who went home disappointed because her take-out pizza had peppers rather than pepperoni? It is not enough to settle for good percentages. Excellence in every interaction is the goal – every day, every shift. But if we, as humans do, make a mistake from time to time, it should pain us, and compel us to desperately try to recover the confidence of those who privilege us with their patronage. Let’s not confuse volume with achievement. Indeed we serve thousands of guests each week, yet each one is simply our only one – each person, each moment, each situation an opportunity for singular success, equally supreme to the one before or after.
We Don’t Work the Restaurant, We Work the Stage - A restaurant is much like a Broadway show. Guests read the reviews; many times they wait on line for seats; and after being ushered in for the experience, they look for the entire production team to live up to expectations. If the lights are too high or music too loud, people notice. If the actors are going through the motions, people notice. If the production is different one day to the next, people notice. If we lose the passion to please patrons or succumb to the rigors of repetition, the result can eventually be a dark theater, with no guests, actors out of work, marquee lights dark. The show goes on because of you – enthusiastically, sincerely, day after day. Let’s always leave them wanting more.
The Napkin is Yours – Every day, without fail, a Colony customer will inadvertently drop a hot-oil stained napkin on the bar or dining room floor. The napkin is yours to pick up. It is all of ours to pick up. Even if the napkin is not near our section. Even if our shift just ended. Even if someone else should have already done it. If we choose to always “pick up the napkin” – greet an unsure guest, explain our history to a first-time visitor, make the effort – we will continue to clear a path toward collective success.
Without Yeast the Dough Cannot Rise - At Colony, we know that our people are the catalyst to sustain existing and future success – the yeast in our dough. Our commandments cannot consistently rise without the leavening of leadership, without people who empower others and define our culture by simply and consistently executing on our mission. Albert Schweitzer once said, “Example is not the main thing in influencing others. It is the only thing.” Put another way, St Francis of Assisi noted that one should “preach the Gospel at all times and, when necessary, use words.” Our actions knead our future.
Every Guest is Our Only Guest - On our best nights, we may serve well more than 1000 pizzas at a Colony location. Even if a few pizzas are burnt, our success rate is, statistically, very high. But what about the guest who went home disappointed because her take-out pizza had peppers rather than pepperoni? It is not enough to settle for good percentages. Excellence in every interaction is the goal – every day, every shift. But if we, as humans do, make a mistake from time to time, it should pain us, and compel us to desperately try to recover the confidence of those who privilege us with their patronage. Let’s not confuse volume with achievement. Indeed we serve thousands of guests each week, yet each one is simply our only one – each person, each moment, each situation an opportunity for singular success, equally supreme to the one before or after.
We Don’t Work the Restaurant, We Work the Stage - A restaurant is much like a Broadway show. Guests read the reviews; many times they wait on line for seats; and after being ushered in for the experience, they look for the entire production team to live up to expectations. If the lights are too high or music too loud, people notice. If the actors are going through the motions, people notice. If the production is different one day to the next, people notice. If we lose the passion to please patrons or succumb to the rigors of repetition, the result can eventually be a dark theater, with no guests, actors out of work, marquee lights dark. The show goes on because of you – enthusiastically, sincerely, day after day. Let’s always leave them wanting more.
The Napkin is Yours – Every day, without fail, a Colony customer will inadvertently drop a hot-oil stained napkin on the bar or dining room floor. The napkin is yours to pick up. It is all of ours to pick up. Even if the napkin is not near our section. Even if our shift just ended. Even if someone else should have already done it. If we choose to always “pick up the napkin” – greet an unsure guest, explain our history to a first-time visitor, make the effort – we will continue to clear a path toward collective success.
Without Yeast the Dough Cannot Rise - At Colony, we know that our people are the catalyst to sustain existing and future success – the yeast in our dough. Our commandments cannot consistently rise without the leavening of leadership, without people who empower others and define our culture by simply and consistently executing on our mission. Albert Schweitzer once said, “Example is not the main thing in influencing others. It is the only thing.” Put another way, St Francis of Assisi noted that one should “preach the Gospel at all times and, when necessary, use words.” Our actions knead our future.
Values
- Attributes of Action
- We act upon our mission by offering an inviting, comfortable, and safe local destination where families, professionals, and friends from all walks of life can count on gracious & thoughtful service, storied and critically-renowned pizza, and quality beverages. In addition, we endeavor to be an outstanding workplace – a gold standard in our industry – and an example of noteworthy generosity toward the worthwhile and positive initiatives of our patrons, neighbors, and employees – especially those involving men and women "in uniform.”
Recent Awards
Company Snapshots
