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Coast Professional, Inc.

Coast Professional, Inc. is an accounts receivable management and call center-based company, dedicated to the respectful and ethical communication with consumers. Coast provides professional call center services to over 200 campus-based colleges, universities, and government clients. Coast is a six-time honoree on the Inc. 5000 list for America’s Fastest-Growing Private Companies provided by Inc. Magazine and in 2020, was recognized for the fifth time as one of the “Best Places to Work In Collections” by insideARM.com and Best Companies Group. Since 1976, Coast has worked closely with clients to increase recoveries by assisting consumers in resolving their financial obligations. Coast’s success is exemplified by exceptional recoveries, superior service, and dedication to the highest levels of compliance. More information about Coast can be found at www.coastprofessional.com... Read more

Purpose

Coast Professional, Inc. is an accounts receivable management and call center-based company, dedicated to the respectful and ethical communication with consumers. Coast provides professional call center services to over 200 campus-based colleges, universities, and government clients.... Read more

Vision

Coast strengthens relationships between consumers and our partners while empowering employees to excel.... Read more

Mission

Coast Professional, Inc. is a top-performing accounts receivable management and customer support center specializing in communications for private, public, and government entities across the United States. Our mission is to perform services with the highest standards of integrity, efficiency, and ethics.
We develop rapport with companies and consumers, create long-term relationships with clients, and improve communities through philanthropic initiatives. We further our corporate culture of compliance, customer service, and teamwork by investing in our most valuable asset: our people. We maintain a professional environment and always do what is right.
... Read more

Values

Coast is proud of our employees. Coast is proud of our accomplishments. Coast is proud of what we do
We believe in:
•    Community: Volunteer efforts and philanthropic initiatives are essential to the improvement of our communities.
•    Compliance: Strict compliance with applicable laws and regulations is an absolute requirement in all aspects of our business.
•    Influence: Our efforts make a positive impact on consumers, clients, employees, and our local communities.
•    Integrity: Fair, proper, credible, and honest communication is required in every interaction.
•    People: Hiring competent individuals and providing them with support and advancement opportunities improves our organization.
•    Performance: Our technology advancements, compliance initiatives, and experience makes us an industry leader.
•    Perseverance: Our company stability and longevity requires adaptability, agility, grit, and decisiveness.
•    Respect: People deserve to be treated with respect, professionalism, and responsiveness.
•    Trust-Preserving the integrity and the reputation of the partners we serve

Headquarters

Geneseo, NY

Employees

704 US Employees

Industry

Collections & Debt Settlement

Recent Awards

Company Snapshots

Coast employees volunteering at the company's First Responders Day Cookout.
Coast CEO, Brian Davis, hands out a Christmas turkey.
Photo taken at the Coast Cares' Education Open Golf Tournament. Over $40,000 was raised and donated to local school districts.