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Clinical & Support Options, Inc.

CSO is a full-service behavioral health agency located in western Massachusetts and committed to providing open access to a broad range of support services. These include
Family Support Services, Community-Based Programs, Mental Health Therapy, Counseling & Substance Use Disorder Treatments, Crisis Stabilization, and Shelter and Housing Services for individuals experiencing homelessness.
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Purpose

CSO is committed to the values of open-access, trauma-informed care. Even if you aren’t sure what support services you or your family might need, you can come right in, and we will help you figure it out. We can be your first — and only — stop to get the right care.... Read more

Vision

Our vision is compassionate care for all human beings.

Clinical and Support Options Inc. began as the Franklin County Mental Health Association, incorporated in 1955 by 22 concerned citizens interested in providing for the mental health needs of families in Franklin County. Today, we employ nearly 700 multi-disciplinary staff, helping thousands of families throughout Western Massachusetts and the North Quabbin region.

Our core competencies lend themselves to the development of a “one-stop” model of comprehensive, holistic services to individuals and families with multiple and complex issues. To do so, we commit internally to excellence in our services while we collaborate externally with community partners to establish and participate in a comprehensive system of assistance and resources for the residents of our communities.

Our long experience with people who have all kinds of disabilities and behavioral health problems leads us to believe that there are no individuals or families we cannot serve well. Our expertise, in a nutshell, is supporting people in their progress toward self-sufficiency no matter what challenges they face on that journey. Our leadership team empowers our organization to deliver that care.
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Mission

CSO’s mission is to provide responsive and effective interventions and services to support individual adults, children, and families in their quest for stability, growth, and a positive quality of life.

To do so, we commit internally to excellence in our services while we collaborate externally with community partners to establish and participate in a comprehensive system of assistance and resources for the residents of our communities.
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Additional Culture Details

93% of CSO employees report a strong sense of teamwork and cooperation in their program and the opportunity to do what they do best every day.

We provide our employees with a Challenging and Rewarding Career that gives them the ability to positively impact lives and make a difference in their local communities. Training, Professional Development and Continuing Education opportunities are provided in-house and are designed for professional growth.

Industry-leading Benefits, Competitive Salaries and flexible work schedules provide lots of ways to maintain a healthy work-life balance. We also use State-of-the-Art Technology in an advanced electronic work environment and maintain attentive administrative operations support.

Our employees work in a highly Supportive Team-Based environment with excellent clinical supervision and resources to help them be successful.
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Values

Strength-Based Care
CSO and its staff respects the individual's and family's assets and strengths and encourages their active involvement and shared decision making.

Headquarters

Northampton, MA

Employees

750 US Employees

Industry

Behavioral & Mental Health

Recent Awards