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- CLEAR LAKE BANK & TRUST CO., INC.
CLEAR LAKE BANK & TRUST CO., INC.
Clear Lake Bank & Trust Company (CLB&T) is a locally owned, community bank serving North Iowa since 1934. With offices in Clear Lake, Garner, and two Mason City locations, our footprint spans 30 miles across North Central Iowa, with 90 collective employees. We specialize in agricultural, commercial, and residential real estate lending across our four office locations.
As a third generation family owned bank, we believe that hiring the best people, supporting them at work and at home, and empowering them to be decision makers in our organization sets us apart from our competitors. Relationships are everything in rural Iowa. Our team members are driven to provide the best possible service for the friends and neighbors they live and work alongside of.
As a third generation family owned bank, we believe that hiring the best people, supporting them at work and at home, and empowering them to be decision makers in our organization sets us apart from our competitors. Relationships are everything in rural Iowa. Our team members are driven to provide the best possible service for the friends and neighbors they live and work alongside of.
Purpose
At our core, our commitment to building relationships is the foundation of everything we do. We understand trust is earned through consistent and reliable service. We provide our customers with the education and resources they need to achieve their financial goals.
Mission
We will be the preferred financial services resource, providing a community-focused culture of engagement & inclusion; always seeking to understand employee, customer & community needs.
Additional Culture Details
CLB&T’s Commitment to Service
Excellence in Service – We are known for our personal service and having the right people in the right places. We are a family business and our customers are an extension of that family.
Quality and Accuracy – Accuracy and consistency are absolute musts; more than anything else, our customers expect us to be accurate in our work.
Confidentiality – Protecting the integrity of customer and bank information is of the highest priority; employees are expected to maintain strict confidentiality as an employment imperative.
Accountability and Initiative – We are united in the goals of CLB&T; we are accountable for our own actions and the success of the team.
Communication – Our customer service hinges on the quality of our communication, with our customers and with each other.
Teamwork – Our customers rely on us to work as a team to meet their needs.
Professionalism – We are regarded as professionals by our customers; we expect excellence from ourselves and from each other.
Timeliness – We will meet and exceed our external and internal customers’ expectations.
Knowledge – Customers expect us to be knowledgeable in our fields and CLB&T is invested in our ongoing learning and development.
Excellence in Service – We are known for our personal service and having the right people in the right places. We are a family business and our customers are an extension of that family.
Quality and Accuracy – Accuracy and consistency are absolute musts; more than anything else, our customers expect us to be accurate in our work.
Confidentiality – Protecting the integrity of customer and bank information is of the highest priority; employees are expected to maintain strict confidentiality as an employment imperative.
Accountability and Initiative – We are united in the goals of CLB&T; we are accountable for our own actions and the success of the team.
Communication – Our customer service hinges on the quality of our communication, with our customers and with each other.
Teamwork – Our customers rely on us to work as a team to meet their needs.
Professionalism – We are regarded as professionals by our customers; we expect excellence from ourselves and from each other.
Timeliness – We will meet and exceed our external and internal customers’ expectations.
Knowledge – Customers expect us to be knowledgeable in our fields and CLB&T is invested in our ongoing learning and development.
Values
- Excellence in Service
Recent Awards
Company Snapshots
