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City Furniture Overview

A Top 100 Furniture Retailer in Furniture Today magazine’s annual national ranking, City Furniture has been an innovator since our founding as Waterbed City in 1971 by Kevin Koenig. Waterbed City started by selling waterbeds that Kevin sold by day and made by hand at night. Waterbed City evolved into City Furniture in 1994 offering a full line of home furnishings. It’s been almost 25 years since the transition and with an incredible team of Associates, we have created a sought after brand. Today, we continue to be recognized as one of the top furniture companies in South Florida, and in the top 30 nationwide. We have grown into Orlando recently, and planning to move into Tampa over the next several years. Our focus on world-class customer service, innovation, being a green-conscious company, promoting-from-within, and challenging, developing, and appreciating our Associates are just a few of the many reasons that City Furniture is an employer of choice!

Purpose
To enrich people's lives and make the world a better place
Vision
To be the Ultimate Furniture Store
Mission
City Furniture, the ultimate furniture store, provides quality home furnishings at excellent values with friendly and efficient service in an exciting fun environment.
Additional Culture Details
We have created a great culture by living our 7 values and it shows in our accomplishments. City Furniture, is a widely recognized as an industry leader in home furnishings, is based in South Florida with 19 City Furniture showrooms and 13 Ashley showroom locations and over 2,100 Associates throughout the state of FL and growing. City Furniture is a fun, exciting workplace focused on continuous improvement and exceptional customer service. The company’s strong entrepreneurial edge and family spirit, has led us along a path of incredible achievements.
We will continue to pave the wave for our industry and all businesses to showcase how a company should take care of our associates, customers, community, and environment. Our purpose is “To Enrich People’s Lives And Make the World A Better Place”. This is 1,000% true. Our City Family is much more than just selling furniture. We’re here to change the world. Keep an eye on us.
Values
Entrepreneurial Spirit
Continuously developing new technologies and processes to improve our customer’s experience – both in store and on the web.
Family Spirit
Conduct numerous work/family events and dinners, department happy hours, recognition programs, etc. We believe a real family breaks bread together and has fun together!
Mutual Trust & Respect
We trust and respect our Associates in whatever we do, and listen to their suggestions to improve.
Teamwork
Hundreds of projects through cross-functional teams where titles mean nothing and only improvement is the focus while having fun along the way!
Customer Focus
Improving the buying experience by listening to Customers and maintaining and exceeding 95% Customer Satisfaction!
Passion and Dedication
We believe that passion is the driving force that leads to greatness, and dedication is what makes sure we get there.
Continuous Improvement
We have completed hundreds of continuous improvement projects, thousands of suggestions have been implemented from our associates (not leaders), A3 problem solving projects, and much more.
Giving Back
We are giving back to the environment and the community.
Headquarters
Tamarac, FL
Employees
2,174 US Employees
Industry
Furniture, Home Furnishings, & Accessories
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Awards

Top Workplaces Regional Awards
2020