- Top Workplaces
- Chartway Federal Credit Union
Chartway Federal Credit Union
Chartway Federal Credit Union – headquartered in Virginia Beach, VA – is consistently recognized for its financial strength, its ability to make life affordable for its members, and for strengthening the communities it serves through sponsorships and its charitable arm, the We Promise Foundation, which has raised more than $10.5 million since 1999. Guided by its Vision, Mission, and Values, the organization has emerged as a role model when it comes to putting people first, by exceeding the expectations of those we serve and building positive relationships built on respect, courtesy and integrity. The organization benefits from diverse, vibrant, and empowered team members who love what they do and who find purpose in being able to make a meaningful difference; in turn, they experience careers that are professionally and personally fulfilling.
Chartway Federal Credit Union, a not-for-profit financial institution, has been proudly serving members for over half a century. Guided by its vision, mission, and values, the $2.4 billion credit union is dedicated to making life more affordable for more than 190,000 members through nearly 30 branches and a full slate of online, mobile, video, telephone banking services, including mobile deposit, mobile bill pay, and digital wallets. As one of the largest credit unions in the country – with membership concentrations in Virginia, Utah, and Texas – Chartway is consistently recognized for its financial strength, its ability to make life affordable for its members, and for its philanthropic efforts through its charitable arm, the We Promise Foundation, which has raised more than $12 million to provide life-changing experiences that bring joy, hope, and smiles to children facing medical hardship or illness.
Serving our communities to make life more affordable.
The Chartway family of members and associates invests in the good of our community. Through our shared values and goals of living affordably and being financially optimistic, together we prosper -- through service relationships and providing sound financial opportunities.
Additional Culture Details
The health and well-being of our team members has always been a priority for Chartway because we know their wellness provides a solid foundation to live our vision, mission, and values and co-create a culture of kindness, empathy, and service to our members and our communities. This promise became increasingly important in 2020 and 2021 when an unprecedented global health crisis increased feelings of insecurity, uncertainty, and anxiety. To alleviate these concerns and to reassure our team, Chartway fully committed to delivering on our intent to avoid pandemic layoffs, quickly institute remote work, and provide everyone tools and resources to safely work, prosper, and continually develop new skills. Instituting safety measures like PPE, clearly communicating leadership’s flexibility and understanding of unique challenges, and a “Be Well & Be Kind” mindset in our daily interactions and the ways we support one another provided a solid foundation for our team to provide the same to our members. We also ensured team members’ children could attend school virtually by providing free laptops and PTO to care for themselves or a family member.
- Promoting the philosophy of People Helping People
- A key aspect of workplace culture is the genuine belief that every single person adds something special to the ongoing pursuit of advancement and growth. Chartway team members find their mission engaging, the work rewarding, and the opportunity to strengthen our communities exciting. In response to challenges, every single team member embraces the credit union philosophy of People Helping People by rolling up their sleeves – working and thinking differently, remaining flexible and agile – to best serve members.