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Chargebacks911

Chargebacks911 successfully protects 200+ Million online transactions each month from fraud, theft and cyber-shoplifting, and has successfully recovered more than $1 Billion in stolen and/or disputed revenue. With corporate offices throughout North America, Europe and Asia, Chargebacks911 currently represents clients in 87 countries and has won 100+ awards for its innovative, scalable solutions to mitigate risk, reduce fraud, eliminate chargebacks, mediate financial disputes and maximize revenue.

For more information, please visit: https://chargebacks911.com/
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Purpose

Chargebacks911 is dedicated to helping merchants, e-stores, online sellers and other digital retailers eliminate chargebacks; prevent fraud; optimize revenue; and prevail in post-sale disputes. We have clients in 87 countries, and have successfully protected over 10 billion online transactions -- and just this month, we'll be protecting another 200 million.

We use a dynamic blend of our proprietary, protective software -- which includes advanced analytics, AI and machine learning -- that seamlessly works behind-the-scenes to keep clients safe, coupled with the diagnostic teamwork of Chargebacks911 professionals, who utilize thousands of different data-points to provide an extra layer of unbeatable protection. As an end-result, we can successfully protect more of our client's revenue from fraud, theft and chargebacks -- while also helping clients build stronger relationships with their most important consumers.

It's our passion to help clients position themselves for long-term, sustainable growth, and we'll even guarantee the ROI! It's yet another feature that differentiates us from the competition.
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Vision

Our vision is to combine the most advanced proprietary software in the payments industry with the "human diagnostics" of our talented teams of Chargebacks911 professionals, providing our clients with an unbeatable one-two punch that protects their revenue from fraud, theft and disputes, and helps clients prepare for emerging fraud-threats and criminal trends.

We also believe in taking care of our community's caretakers: Paid for Grades -- developed, funded and managed by Chargebacks911 -- is an academic program that has provided over $1 million to public school students, teachers and schools to help improve youth literacy. We also created the Chargebacks911 Charity Challenge, where -- for 200+ consecutive weeks so far -- a different charity and/or nonprofit is funded, assisted and promoted each week. And to help the "next generation" of female FinTech superstars succeed in their chosen STEM professions, we also created and launched LIFT -- a free mentoring program for young women -- that pairs younger, less-experienced workers with executive-level female STEM leaders from influential tech companies, including Chargebacks911 and Microsoft.
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Mission

Our mission is to protect the "eCommerce experience" for buyers, sellers and financial institutions. To this end, we work tirelessly to protect our clients from fraud, theft, cybercrimes and unfair (and often illegal) payment disputes.

We strongly believe in providing our Chargebacks911 team members with the support, resources and professional guidance to fulfill their full potential. This includes ongoing, year-round training opportunities; networking events & FinTech conventions; and merit-based opportunities for career advancements.
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Additional Culture Details

Part of our company culture is giving back to the Tampa Bay community: Chargebacks911 has self-funded the “Paid for Grades” academic program since 2013. (The brainchild of Chargebacks911 CEO Monica Eaton, “Paid for Grades” offers financial incentives to struggling, at-risk public school students, and also provides funding for mentors/teachers. So far, “Paid for Grades” has donated more than $1 Million to Florida's public schools, students and teachers.) Chargebacks911 also launched the “Chargeback Charity Challenge,” where we donate to a different charity every week. Past recipients include local women’s shelters, veterans’ groups, the Salvation Army, Habitat for Humanity, Wheelchairs for Kids, and the Special Olympics.

Perks for employees include: At-work massages from a professional masseuse (as needed). In-office yoga (twice-a-week). Company-paid personal trainer (four-times-a-week). Complimentary food and drinks. After-hours beer and pizza. Family retreats, costume parties, weekend picnics, holiday celebrations, sports, and so much more.
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Headquarters

Clearwater, FL

Employees

238 US Employees

Industry

Information Technology - Other

Recent Awards

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