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- Chapters Health System
Chapters Health System
As a forward-thinking leader and distinguished healthcare organization, Chapters Health System is committed to pioneering care across the spectrum of chronic illness and beyond. Established in 1983 as a community-centered, not-for-profit entity, Chapters Health has continually expanded its reach and offerings to meet evolving healthcare needs. Dedication to innovation and excellence is evident through its diverse portfolio of companies, including hospices, PACE Centers, an integrated pharmacy company, and value-based care. As part of its ongoing mission to enhance the patient and family experience, Chapters Health continues to evolve and grow, ensuring that individuals facing advanced illness receive exceptional, comprehensive care tailored to their unique needs.
Purpose
Chapters Health System proudly provides support and care for people in our community with or affected by advanced illness by offering a continuum of compassionate healthcare choices, including from hospice to grief services and everything in between. As the largest, not-for-profit advanced illness and hospice care organization in the country, Chapters Health is committed to improving the lives of those affected by advancing age and illness.
Vision
We give our patients independence when possible, comfort when necessary and dignity at all times.
Mission
The mission of Chapters Health System is to provide support and care for people in our community with or affected by advanced illness by offering a wide variety of compassionate healthcare choices.
Additional Culture Details
Chapters Health has a calculated business approach to maintaining its status as one of the pre-eminent providers of innovative, community-based healthcare. The key facets of this strategy are two-fold but share the same integral underpinning. Critical mass and clinical differentiation are the foci, and employee engagement and employer-of-choice status are the vehicles to achieve them. Through the ability to attract, develop and retain the best team members in the business we are able to grow organically and through outside partnerships. We are not bound by bricks and mortar infrastructure. Our product is our people. We therefore have nearly unlimited growth potential, as long as we can continue to have the best product (read: people) on the market. An employer-of-choice status positions us in an attractive manner for organizations looking to gain from our clinical expertise and financial solvency. As it pertains to the second key focus of the company, clinical differentiation and expertise, having highly engaged and motivated team members is directly correlated to the patient experience and clinical outcomes. In short, if you have the best team members and continue developing their skills while keeping them from turning over, the benefits are numerous. Your patients get the best care, your customers continue to return, your finances are bolstered by the lack of spend in the People Operations (HR) cycle and the rates generated by premium provider status, and the list goes on.
Values
- Honesty and Integrity