Additional Culture Details
To quantify the success of the MPMF, we operate a measurement program we believe is unique in the industry. While many companies conduct anonymous employee satisfaction surveys, our experience is that this alone loses the quality dialogue of a small company. Therefore, we have established a practice where members interact with managers and conduct “their performance review of the company” before taking CGI’s member satisfaction survey, called the Member Satisfaction Assessment Program (MSAP).
Our members are well connected with management and are involved in the decision-making processes through different forums. One such forum, called the Voice of the Member Survey, provides members the ability to comment on a wide variety of topics and initiatives from CGI’s strategic direction, client interactions and career development. They also
- Partnership and Quality
- For us, partnership and quality are both a philosophy and a way of life. We constantly deepen our understanding of our clients' business and we develop and follow the best management practices. We entrench these approaches into client relationship and service delivery frameworks in order to foster long term and strong partnerships with our clients. We listen to our clients and we are committed to their total satisfaction in everything we do.
What employees are saying
I am constantly learning new things and being provided with the opportunity to grow into new roles
I feel appreciated, and I can make a direct impact on my department.
I am being trained in technologies I will use to help customers.
I am 100% myself. I feel like my peers and managers want me to be the best I can be. I love the work I'm doing.