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Cellino Plumbing & HVAC
Cellino Plumbing, Heating & Cooling is your one-stop resource for plumbing, heating & cooling services.
If you have ever come home to a burst pipe or sewer line emergency, you know how stressful it is just finding a reliable plumber. At Cellino Plumbing, Heating & Cooling we want to make things easy for you. That’s why we provide emergency services, straightforward pricing, and quality workmanship.
We are proud to serve Buffalo and surrounding areas in Western NY. Our customers safety and comfort always come first, so you can rest assured that your plumbing problem will be resolved the right way!
If you have ever come home to a burst pipe or sewer line emergency, you know how stressful it is just finding a reliable plumber. At Cellino Plumbing, Heating & Cooling we want to make things easy for you. That’s why we provide emergency services, straightforward pricing, and quality workmanship.
We are proud to serve Buffalo and surrounding areas in Western NY. Our customers safety and comfort always come first, so you can rest assured that your plumbing problem will be resolved the right way!
Purpose
We strive to be the cornerstone of our community, offering unparalleled plumbing and HVAC services with a commitment to excellence. Our purpose is to create an environment where our employees are proud to work, our customers are eager to refer, and our community is positively impacted by our presence and contributions. We dedicate ourselves to professionalism, integrity, quality, enthusiasm, and unwavering commitment, ensuring every interaction reflects our core values.
Vision
Our vision is to be recognized as the leading plumbing and HVAC service provider in Western New York, renowned for our exceptional customer experience, technical expertise, and community engagement. We envision a future where our innovative practices set industry standards, our team members are ambassadors of excellence, and our loyal customer base is a testament to our unwavering commitment to quality and integrity. Through continuous growth and dedication, we aim to expand our positive impact, reaching more communities while maintaining the trust and satisfaction of our customers and employees.
Mission
Our mission is to be the company:
Where employees love to work
That customers want to refer
That makes a positive difference in our communities
Where employees love to work
That customers want to refer
That makes a positive difference in our communities
Additional Culture Details
We foster a culture centered on employee growth, professionalism, community engagement, and customer satisfaction. Regular one-on-one meetings emphasize personal development and feedback, while a strong commitment to professionalism and integrity is evident in all interactions. The company encourages community involvement, offering paid volunteer hours, reflecting its dedication to making a positive community impact. A customer-centric approach is paramount, with thorough training for employees to ensure respectful, empathetic, and high-quality service. Ethical conduct is strictly upheld, promoting a safe, respectful work environment. The culture also embraces technology and adaptability, indicating a forward-thinking mindset. Recognition of top performers and a focus on teamwork and collaboration further define the company's culture, with team meetings and training sessions emphasizing common goals. This environment, underpinned by core values, strives for continuous improvement, employee satisfaction, and strong community and customer relationships.
Values
- Professionalism
- We will speak and act with courtesy and respect.