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- Capital One Financial Corporation
Capital One Financial Corporation
Thirty years ago Capital One revolutionized the credit card industry with data and technology. Today, we are one of the most widely recognized brands in banking, serving more than 100 million customers. Our credit card business is now the third largest in the U.S. based on purchase volume, and we have expanded and built card franchises in the U.K. and Canada. Beyond credit cards, our consumer banking business offers branch-based deposit gathering and lending activities for consumers and small businesses, and we are one of the nation’s largest auto lenders. Our commercial banking business provides services to commercial real estate and commercial and industrial customers. We are building the bank of the future with full-service banking capabilities delivered digitally, an optimized physical branch presence, cafe showrooms in iconic locations, and award-winning consumer experiences.
Our 52,000+ global associates are located across the U.S. and internationally in five countries.
Our 52,000+ global associates are located across the U.S. and internationally in five countries.
Vision
In 2024, Capital One celebrated 30 years as a public company. We were founded on the belief that we could use data, analytics, scientific testing and statistical modeling–what we called an information-based strategy–to reimagine banking. We worked to create a technology company that does banking and that could deliver breakthrough products and services to customers who had traditionally been left behind by the banking industry.
At Capital One, everything begins and ends with great people. From the very beginning, we set out to build the kind of company we wanted to work for, with the people we wanted to work with. We have cultivated an open culture of ideas where all associates have a voice, independent of their titles. We seek out feedback and cherish the opportunity to improve. We elevate others and celebrate our differences. We recognize that diversity is essential to who we are, and we continue to focus on increasing representation at all levels of the organization.
At Capital One, everything begins and ends with great people. From the very beginning, we set out to build the kind of company we wanted to work for, with the people we wanted to work with. We have cultivated an open culture of ideas where all associates have a voice, independent of their titles. We seek out feedback and cherish the opportunity to improve. We elevate others and celebrate our differences. We recognize that diversity is essential to who we are, and we continue to focus on increasing representation at all levels of the organization.
Mission
Our mission to Change Banking for Good guides how we run our businesses, how we serve our customers and communities, and how we treat each other. This includes a deliberate focus on the role we play in helping people achieve financial well-being.
As a Values-driven company, perhaps the most critical lens we use is our Mission focus. Capital One’s mission, Change Banking for Good, is based on the belief that there is an opportunity to do banking in a better way—better for customers, for the industry, for the company, and for our associates. Capital One is committed to being a positive force in the banking industry by responsibly challenging the status quo and by helping customers succeed. We challenge our associates to dream, disrupt, and deliver a better way. Every potential product, service, or industry move is evaluated through our Mission lens.
As a Values-driven company, perhaps the most critical lens we use is our Mission focus. Capital One’s mission, Change Banking for Good, is based on the belief that there is an opportunity to do banking in a better way—better for customers, for the industry, for the company, and for our associates. Capital One is committed to being a positive force in the banking industry by responsibly challenging the status quo and by helping customers succeed. We challenge our associates to dream, disrupt, and deliver a better way. Every potential product, service, or industry move is evaluated through our Mission lens.
Additional Culture Details
Our associates are proud to work at Capital One and passionate about our mission to change banking for good. They spend their days immersed in a fast-moving, technology-forward environment where collaboration and a culture of belonging foster breakthrough ideas. They’re empowered to take on interesting, impactful work that’s disrupting an entire industry while propelling their own professional growth through learning and development. At the same time, we provide our associates the support and flexibility to take care of what matters most to them in their personal lives.
Values
- Excellence
- Excellence defines the way we perform as individuals, as teams and as an organization. Excellence is defined by recruiting and retaining the Best People, having the courage to be Strategically Bold, staying Intellectually Rigorous, taking Ownership, and ensuring we’re Well-Managed in everything we do.
Recent Awards
Company Snapshots
