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  1. Top Workplaces
  2. Capital One Financial Corporation

Capital One Financial Corporation

Capital One’s story is unique: We’re founder-led, Mission-driven, and committed to serving the needs of the full spectrum of consumers–from those seeking best-in-class rewards to those taking their first step toward financial independence.

Since our founding, Capital One has been driven by our people, our culture, and the way we care for our customers and communities. Our people take pride in revolutionizing banking, making a difference for customers and fueling their own careers through learning and development. They’re empowered to take on interesting, impactful work that’s disrupting an entire industry. All while having the support and flexibility to take care of what matters most to them. We find great people and give them the opportunity to be great, empowering each and every one to have an impact for our customers and communities.

Capital One’s culture is built on two core Values: Excellence and Do the Right Thing.
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Vision

Capital One was founded on the belief that information and technology, fueled by great talent, would revolutionize financial services. Our objective was to build a technology company that does banking, and compete against banks who use technology. We continue to challenge the status quo by using information, technology and the ingenuity of our associates in new ways to Change Banking for Good.

While harnessing data and technology at scale is paramount, the real Capital One story has always been our people. Our highest calling is to attract incredibly talented people who are bold enough to think they can change the world, and have the humility to understand that they need help to do it.
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Mission

At Capital One, we are on a mission to change banking for good. We want to help our customers succeed by bringing humanity, ingenuity and simplicity to their everyday banking experiences. We want to help our community succeed by investing in efforts to advance socioeconomic mobility.

Our ability to make an impact in the lives of our customers and communities is fundamentally dependent on success within our own ranks. We recruit great talent and give them an opportunity to be great. Our associates are passionate and innovative. It’s our job to provide them with a diverse and inclusive environment where they can bring their full selves every day to work. This has been a leading focus for our company since our founding more than 25 years ago.
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Additional Culture Details

Each year, thousands of talented people join Capital One, taking on roles as customer advocates, technologists and product innovators. Our people take pride in revolutionizing banking, making a difference for customers and fueling their own careers through learning and development. They spend their days immersed in a fast-moving, technology-forward environment where collaboration and a culture of belonging foster breakthrough ideas. They’re empowered to take on interesting, impactful work. Our associates are disrupting an entire industry. All while having the support and flexibility to take care of what matters most to them.... Read more

Values

Excellence
Excellence defines the way we perform as individuals, as teams and as an organization. Excellence is defined by recruiting and retaining the Best People, having the courage to be Strategically Bold, staying Intellectually Rigorous, taking Ownership, and ensuring we’re Well-Managed in everything we do.

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