- Top Workplaces
- CAP Logistics
CAP Logistics
Since 1982, CAP Logistics has specialized in providing freight solutions to industries that cannot afford expensive downtime. Many fortune 500 companies trust the CAP team to move their most critical parts and supplies. Our business began with a focus on 24/7/365 emergency air freight and expedited truck shipments. While these services continue to be core competencies, CAP’s service offering has expanded to include truckload, LTL, managed transportation, and air charter services. CAP's One Call Solves All process allows our customers to find customized solutions for their shipments while experiencing superior customer service.
CAP's people make our company what it is today. We believe in hiring training and retaining the best. We hire our team at entry level with a comprehensive growth plan. Our average length of tenure is over nine years with over 90% of our management team having grown and developed from within our organization.
CAP's people make our company what it is today. We believe in hiring training and retaining the best. We hire our team at entry level with a comprehensive growth plan. Our average length of tenure is over nine years with over 90% of our management team having grown and developed from within our organization.
Purpose
To be outstanding through the creation of customized transportation solutions and unsurpassed service.
Additional Culture Details
As a family owned and operated company, our family extends to every member of our team. We are passionate about creating opportunities for those who do not necessarily have industry experience but instead exemplify our Core Values. In identifying and investing in these individuals, we have created an outstanding team of transportation experts who are second to none.
Values
- 5 Star Customer Service
- In an industry that looks at transportation as a commodity, the art of outstanding customer service helps to create loyal customers. Our team is comprised of outstanding individuals who derive passion and joy from exceeding customer experiences on every interaction. We live by the belief that the customer is #1.
Strong outward-facing customer service is possible only through strong internal customer service. We strive for prompt responses to customers resulting in a one-call-solves-all experience. We encourage personal, real-time communication over the use of email. If we are each accountable today to ourselves and the team to provide quality service, we are all ensured success in the future.