- Top Workplaces
- Calabrio, Inc.
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform allows for quick deployment of remote work models—and it gives our customers precise control over both operating costs and customer satisfaction levels. Our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Customers choose Calabrio because we understand their needs and provide a best-in-class experience, from implementation to ongoing support.
Calabrio ONE is the only true-cloud and fully integrated contact-center suite for WFO, agent engagement and AI-fueled analytics. It is your trusted ally, maximizing workforce performance and empowering your contact center as brand guardian.
To be the ultimate contact center suite for simultaneously enabling empowered agents and powerful brands.
Calabrio innovates with purpose. We care deeply knowing our customer’s success is our success. The Calabrio ONE suite will help enrich and understand human interactions, empowering the contact center as brand guardian. We will continue to gain WFO market share faster than anyone in the industry, serving customers as a visionary and exemplary partner continually achieving perfect customer satisfaction scores.
Additional Culture Details
At Calabrio, people are at the center of everything we do. Our culture is rooted in our values: collaborative, open, accountable, consistent, clear and ambitious, and we don’t shy away from big challenges. We think different, take risks and work together across all levels of the company to exceed our goals. We are passionate about giving back and strengthening the communities in which we live and work. Our employees are smart, innovative and committed to continuous improvement as we power a digital transformation with human innovation.
- Our ability to speak and act with clarity will lead our employees, partners and customers confidently toward our goals.