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- Calabrio Inc
Calabrio Inc
Calabrio is a trusted ally to leading brands. The Calabrio ONE workforce performance suite is the digital foundation of a customer-centric contact center that helps enrich and understand human interactions to empower contact centers as brand guardians. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement, and business intelligence solutions into a true-cloud, fully integrated suite that adapts to each business.
Purpose
Innovate with purpose to enrich human interactions and empower contact centers as brand guardians.
Vision
To be the ultimate contact center suite for simultaneously enabling empowered agents and powerful brands.
Mission
We care deeply knowing our customer’s success is our success. Our work helps enrich and understand human interactions and empowers the contact center as brand guardian. We will continue to serve customers as a visionary and exemplary partner continually striving for perfect customer satisfaction scores.
Additional Culture Details
At Calabrio, people are at the center of everything we do. Our culture is rooted in our values: collaborative, open, accountable, consistent, clear, and ambitious, and we don’t shy away from big challenges. We think differently, take risks and work together across all levels of the company to exceed our goals. We are passionate about giving back and strengthening the communities in which we live and work. Our employees are smart, innovative, and committed to continuous improvement as we power a digital transformation with human innovation.
Values
- Clear
- Our ability to speak and act with clarity will lead our employees, partners and customers confidently toward our goals.
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