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Boon-Chapman Overview

Known as the oldest Third Party Administrator (TPA) in Texas, Boon-Chapman is an operations company that provides two major services: business process outsourcing services for insurance entities and self-funded health plan administration for employers. Within both verticals, Boon-Chapman offers claims administration, billing, collections, customer service and more.

Boon-Chapman has two sister companies that it works with to serve these two verticals. For BPO services, Boon-Chapman works with sister technology company, Soluta, to bring greater efficiencies and innovative capabilities to its insurance company clients. To better serve self-funded health plans, Boon-Chapman works with sister medical management company, Prime Dx, which delivers a range of health risk management services to plan members.

Purpose
To solve problems for our clients and empower their business potential.
Vision
To foster a culture that is passionate about solving complex business problems, empowering clients and working with integrity.
Mission
To solve complex challenges for our clients and empower their business potential.
Additional Culture Details
"There are two questions that drive ever major decision in our company: Is it good for our customers? Is it good for our employees? More than anything else, the affirmative answers to these questions drive our business decisions." - Kevin Chapman, Chairman.

Privately-owned and operated, our company has the ability to put our clients' needs first—not shareholder demands. In an industry full of misaligned incentives, we strive to be an exception.
Values
Empathy
Treat others with kindness, understanding and patience.
Respect
Embrace diversity, value each other's differences and welcome new perspectives.
Integrity
Work with integrity and humility, and lead by example.
Grit/Resilience
Exhibit courage and resolve in face of challenge, and view it as an opportunity to learn and improve.
Accountability
Act with honesty and transparency in times of success and defeat.
Curiosity/Passion
Foster a culture that has the curiosity, bravery and passion to transform our organization.
Headquarters
Austin, TX
Employees
474 US Employees
Industry
Insurance Operations
Connect

Awards

Top Workplaces Regional Awards
2017