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Boon-Chapman Overview

Known as the oldest Third Party Administrator (TPA) in Texas, Boon-Chapman is an operations company that provides two major services: business process outsourcing services for insurance entities and self-funded health plan administration for employers. Within both verticals, Boon-Chapman offers claims administration, billing, collections, customer service and more.

Boon-Chapman has two sister companies that it works with to serve these two verticals. For BPO services, Boon-Chapman works with sister technology company, Soluta, to bring greater efficiencies and innovative capabilities to its insurance company clients. To better serve self-funded health plans, Boon-Chapman works with sister medical management company, Prime Dx, which delivers a range of health risk management services to plan members.

To solve problems for our clients and empower their business potential.
To foster a culture that is passionate about solving complex business problems, empowering clients and working with integrity.
To solve complex challenges for our clients and empower their business potential.
Additional Culture Details
"There are two questions that drive ever major decision in our company: Is it good for our customers? Is it good for our employees? More than anything else, the affirmative answers to these questions drive our business decisions." - Kevin Chapman, Chairman.

Privately-owned and operated, our company has the ability to put our clients' needs first—not shareholder demands. In an industry full of misaligned incentives, we strive to be an exception.
Treat others with kindness, understanding and patience.
Embrace diversity, value each other's differences and welcome new perspectives.
Work with integrity and humility, and lead by example.
Exhibit courage and resolve in face of challenge, and view it as an opportunity to learn and improve.
Act with honesty and transparency in times of success and defeat.
Foster a culture that has the curiosity, bravery and passion to transform our organization.
Austin, TX
474 US Employees
Insurance Operations


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