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Boon-Chapman

Known as the oldest Third Party Administrator (TPA) in Texas, Boon-Chapman is an operations company that provides two major services: business process outsourcing services for insurance entities and self-funded health plan administration for employers. Within both verticals, Boon-Chapman offers claims administration, billing, collections, customer service and more.

Boon-Chapman has two sister companies that it works with to serve these two verticals. For BPO services, Boon-Chapman works with sister technology company, Soluta, to bring greater efficiencies and innovative capabilities to its insurance company clients. To better serve self-funded health plans, Boon-Chapman works with sister medical management company, Prime Dx, which delivers a range of health risk management services to plan members.
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Purpose

To solve problems for our clients and empower their business potential.... Read more

Vision

To foster a culture that is passionate about solving complex business problems, empowering clients and working with integrity.... Read more

Mission

To solve complex challenges for our clients and empower their business potential.... Read more

Additional Culture Details

"There are two questions that drive ever major decision in our company: Is it good for our customers? Is it good for our employees? More than anything else, the affirmative answers to these questions drive our business decisions." - Kevin Chapman, Chairman.

Privately-owned and operated, our company has the ability to put our clients' needs first—not shareholder demands. In an industry full of misaligned incentives, we strive to be an exception.
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Values

Empathy
Treat others with kindness, understanding and patience.

Headquarters

Austin, TX

Employees

474 US Employees

Industry

Third Party Benefits Administrator

Recent Awards