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Birdeye

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people.... Read more

Purpose

We are here to provide multi-location businesses with the data and the tools to deliver great experiences at every step of the customer journey.... Read more

Vision

Experience Marketing starts here. Customers choose businesses based on shared experiences, not ads. So marketers have to create and promote great experiences, and they need a platform that can do this at scale.... Read more

Mission

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.

Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.


Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you. We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.
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Additional Culture Details

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.

Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you. We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

Birdeye was nationally ranked at a Top Place to Work 2022.  Co-Founder and CEO, Naveen Gupta, was named EY Entrepreneur of the Year 2021. Birdeye was ranked on Top Places to Work 2021, Won Comparably awards in 2021 for Top Places for Women, Best Places for Diversity, Top Managers, and Top Remote Workplaces.
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Values

Customer Happiness
We believe that if you focus on the customer, all else will follow. Our job is to work our hardest to make every customer happy.

Recent Awards

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