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- Benchmark Senior Living
Benchmark Senior Living
Benchmark is New England’s largest senior living provider with 64 independent living, assisted living, memory care and continuing care communities and over 5,000 dedicated associates providing compassionate care and outstanding experiences throughout the Northeast. The Waltham, Mass.-based company was founded over 25 years ago by Tom Grape with the purpose of Transforming Lives Through Human Connection. Since then, Benchmark has continued to set the industry standard, having won more than a hundred local, regional and national awards for its care, programs and as a top workplace. Benchmark has been named one of the Top Places to Work for 14 straight years in The Boston Globe’s annual employee-based survey and received repeated recognition in FORTUNE’s Best Workplaces for Aging Services list.
Purpose
Since 1997, Benchmark has been dedicated to building an organization with a culture of caring that is committed to Transforming Lives Through Human Connection. Whether it’s transforming the lives of our associates through career growth, recognition and offering an environment where they can be heard or transforming the lives of our residents with experiences that nurture passions, create connections and enhance the quality of their lives, this has always been our main purpose.
Our associates are hired for heart, trained for skill and are committed to continually staying a step ahead through the pursuit of excellence. They have been Called to Care for our residents. This includes getting to know them through interviews, discovery sessions and always seeking new ways to exceed expectations. We understand our residents’ needs and work to help them engage with the people, passions and things that matter most to them.
Every day, we see and understand the power of community and that we are Better Together. We are devoted to the ideals of present, purposeful, and engaged living — of listening and learning, finding strength in the characteristics that make us unique, embracing diversity, and drawing people into a whole and healthy community where together, they can thrive.
It is our desire to continue to Be the Benchmark for senior care, using each day as an opportunity to deliver the best care and experiences to help our residents age well.
Our associates are hired for heart, trained for skill and are committed to continually staying a step ahead through the pursuit of excellence. They have been Called to Care for our residents. This includes getting to know them through interviews, discovery sessions and always seeking new ways to exceed expectations. We understand our residents’ needs and work to help them engage with the people, passions and things that matter most to them.
Every day, we see and understand the power of community and that we are Better Together. We are devoted to the ideals of present, purposeful, and engaged living — of listening and learning, finding strength in the characteristics that make us unique, embracing diversity, and drawing people into a whole and healthy community where together, they can thrive.
It is our desire to continue to Be the Benchmark for senior care, using each day as an opportunity to deliver the best care and experiences to help our residents age well.
Vision
From our associates to our residents and their family members, we see a world in which every person feels meaningfully connected to what and who matters most to them.
At Benchmark, we believe the best experiences begin by those who feel fulfilled and love what they do. We foster healthy team dynamics that that tap into our diversity and acknowledge everyone’s unique strengths, backgrounds and life experiences. We are skilled at supporting each other, sharing our best practices and calling on each other’s strengths when necessary. We care for each other in these ways so that, collectively, we can provide better care for others and a supportive community for all.
At Benchmark, we believe the best experiences begin by those who feel fulfilled and love what they do. We foster healthy team dynamics that that tap into our diversity and acknowledge everyone’s unique strengths, backgrounds and life experiences. We are skilled at supporting each other, sharing our best practices and calling on each other’s strengths when necessary. We care for each other in these ways so that, collectively, we can provide better care for others and a supportive community for all.
Mission
Benchmark’s mission is to transform human connection by deeply understanding people, meeting them where they are and connecting them to what's meaningful and possible at every stage of their lives.
Additional Culture Details
Benchmark’s culture of caring is one that fosters pride in our company through shared values and a commitment to serving others. We celebrate our associates’ passion for serving our residents, and we recognize them for authentically living our values. We trust our associates to be accountable, reward them for excellence, and respect their opinion and input on how best to serve and care for our residents. Our leadership demonstrates that integrity is nonnegotiable and that the team supports its members.
Values
- Better Together
- Each and every member of the Benchmark family is focused on supporting one another. Rather than being isolated or dependent upon family members, our residents’ independence is supported by our associates who, in turn, are skilled at supporting each other through best practices and individual strengths. We care for each other in these ways so that, collectively, we can provide better care for others and a supportive community for all.
Recent Awards
2024
2023
2022
2021
Company Snapshots
