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Automated Collection Services, Inc. Overview

Since 1988, ACSI Has Served Regional and National Clients as Debt Collection Specialists Focused on Four Primary Market Verticals: Higher Education, Healthcare, Government, and the Private Sector.

Purpose
To be a leader in the collection industry. We will achieve this together through professionalism, hard work, and by simply being better than our competition.
Vision
The continuous development of a growing and prospering business through which both the employees and the company will benefit.
Mission
The employees of ACSI will work diligently for the benefit of our present and prospective clients, ensuring ACSI the ability to offer meaningful and continuous employment for its team members and a competitive position for our company in the marketplace. ACSI is committed to providing the highest level of collection services in compliance with all applicable laws and regulations.

Our goal is to be a leader in the collection industry. We will achieve this together through professionalism, diligence, and the desire to be the best.

It is our policy to work with all members of our team in a fair and friendly manner and to treat each team member with dignity and respect.

Our long-range objective is the continuous development of a growing and prospering business through which both the employees and the company will benefit.
Additional Culture Details
"We, all of ACSI employees, have a choice to make every day whether to be positive or negative, whether to care about what we are doing and the people around us or not. ACSI is just an idea without each of us believing in each other and our purpose. We believe we are better than family, because we have rules. ACSI's in-house policy is to treat each and every team member fair and friendly with dignity and respect (FFDR)."
- Robert Duffy, CEO

“ACSI is a top workplace because of the commitment to finding, training and investing in quality people, who live the company mission statement which is “continuous improvement for the benefit of our clients, employees and company.” - Richard Blair, President/COO

ACSI offers flex scheduling which helps employees balance their work/home life. ACSI has a great benefits package, as well as, a generous paid time off program. We also host food trucks monthly. Along with free coffee, hot chocolate, soda and tea every day.
Headquarters
Nashville, TN
Employees
121 US Employees
Industry
Collections & Debt Settlement
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Awards

Top Workplaces Regional Awards
2020
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2015
2014